News : Moncton Call Centre Hopes to Expand Workforce to 150 Over Next 5 Years
Moncton, New Brunswick, Canada, Nov 14, 2017 -- A new call centre in Moncton hopes to expand its workforce to 150 over the next five years, with possible payroll rebates from a provincial Crown corporation.
Club Auto, which works with groups such as the Canadian Automobile Association to direct tow-trucks to customers, opened its Moncton office in October.
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The company based in the Toronto area has 35 employees in Moncton but hopes to add 75 jobs in coming months.
A government news release said Club Auto will be eligible for payroll rebates from Opportunities NB, a Crown corporation.
The rebates are performance-based, and the jobs have to be maintained for one year.
The government estimated the new jobs will generate $2.41 million in provincial taxes over four years and add $21 million to the province's GDP.
In an interview with Radio-Canada, Premier Brian Gallant estimated there are about 18,000 service industry jobs in the province.
Posted by Veronica Silva Cusi, news correspondent
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Connecting to the Future of Automotive Mobility Founded in 1992, Club Auto is a client-centric organization that works exclusively with automotive clients, focusing on delivering experiences for their customers. Initially, Club Auto partnered with Canadian automotive manufacturers to provide roadside assistance services to new car buyers as part of the car’s warranty protection. With exclusive access to the CAA service network across the country, Club Auto provides the highest quality roadside assistance services. As a result of developing deep relationships and extensive knowledge of the automotive sector over the last 23 years, Club Auto has expanded beyond just roadside services to become a leading customer experience management company in the automotive sector. Today, Club Auto’s core competencies include: - Roadside Assistance - Contact Centre Operations - Technology Solutions - Data Reporting & Analytics
Published: Wednesday, November 15, 2017