Holmdel, NJ, USA, Aug., 2020 -- Vonage (Nasdaq: VG), a global provider in cloud communications helping businesses accelerate their digital transformation, announced that Salesforce consulting partner MondayCall has chosen Vonage as its preferred partner for contact center opportunities. The combined power of Vonage Contact Center for Salesforce (VCC), and MondayCall's expertise, provides customers with a deep integration with Salesforce to enhance the way their agents connect with each other and with customers.
MondayCall delivers Salesforce solutions for enterprise businesses. By leveraging the integration of Vonage Contact Center and Salesforce, MondayCall customers have the ability to access key customer data and insights, as well as the ability to create personalized connections across channels including voice, messaging, chat and video.
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"With Vonage as our preferred contact center partner, we know that we are offering our customers the best solution to enhance their Salesforce investment," said Chris Zak, Managing Director and Co-Founder of MondayCall. "The combination of MondayCall's Salesforce implementation expertise and Vonage Contact Center will provide businesses with what they need to enable their agents to have great conversations and meaningful connections with customers, including the tools and customer insights to drive superior service and quicker sales."
"We are thrilled to be chosen by MondayCall as their preferred contact center partner," said Robert Gavin, EVP Strategic Alliances and Business Development for Vonage. "With this partnership and our deep Salesforce integration, Vonage is uniquely positioned to address the needs of enterprise businesses that rely on our solutions and MondayCall's expertise to enhance their employee and customer experience."
Posted by Veronica Silva Cusi, news correspondent
Vonage (NYSE: VG) is a provider of communications services connecting individuals through broadband devices worldwide. Our technology serves approximately 2.4 million subscribers. We provide communication solutions that offer flexibility, portability and ease-of-use. Our Vonage World plan offers unlimited calling to more than 60 countries with popular features like call waiting, call forwarding and voicemail - for one low monthly rate. Vonage Holdings Corp. is headquartered in Holmdel, New Jersey. Vonage is a registered trademark of Vonage Marketing Inc., a subsidiary of Vonage Holdings Corp.
MondayCall is a cloud and CRM consulting firm based in San Francisco. Their team of about 150 serves clients of all sizes across a range of industries. Additional services include SI and IT managed services. They were founded in 2009.
Published: Monday, August 24, 2020
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