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News : More Jobs Up For Grabs at Preston Call Centre
Preston, UK, Nov 9, 2015 -- Another 100 jobs are up for grabs at a Preston call centre which took on hundreds of staff earlier this year.
NCO Europe Limited, part of the global EGS group, announced that it plans to hire more customer service representatives, before the end of November.
These new positions are in addition to the 150 people hired over the last four months bringing the total up to 450 at the site, and are as a direct result of the overall success of the programme.
Managing director Nick Ford said: "Our continued expansion here in Preston is a reflection of the outstanding performance of our employees and the trust we’ve earned from our clients.
"Our competitive salaries, and opportunities for advancement and progression make NCO a great place for employees to build a career at our European Headquarters in Preston."
NCO is part of Expert Global Solutions (EGS) a global customer service organization, delivering outsourcing solutions, for customer and financial care.
Posted by Veronica Silva Cusi, news correspondent
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About Expert Global Solutions:
Expert Global Solutions (EGS) is a global customer service organization, delivering leading outsourced solutions, for customer and financial care. Serving the world’s leading companies, EGS helps decision-makers delight their customers and deepen brand engagement. With revenues of $1.2B, EGS has over 40,000 employees in more than 70 locations across 11 countries. EGS customer care support services, delivered through voice, text, chat and email, span the customer management experience. From answering product-related questions and technical support, to up-selling and cross-selling, to social care. For financial care, EGS supports critical financial management functions, such as accounts receivable management, revenue cycle management, and order to cash. EGS has deep vertical expertise, with a unique understanding of industry-specific needs, including healthcare, financial services, logistics, online retail, technology, telecommunications and utilities. An award winning company and equal opportunity employer, EGS is committed to delivering an exceptional customer experience, in every interaction.
Published: Tuesday, November 10, 2015