News : More Localised NSPCC Helpline in Plymouth
Plymouth, UK, Jan 31, 2017 -- Plymouth is relaunching its NSPCC helpline. It means people from the city who call the support service will get more localise help.
The helpline aims to get people calling earlier if they have any concerns about a child's health or wellbeing.
"What we hope is that we'll be able to provide information to families and professionals in Plymouth that gives them more help about what's happening in their local area and gives them local agencies that they can go to if they want to speak to somebody." – Sarah Allum, NSPCC
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It's the first national pilot of a local helpline service and is thanks to a new partnership between the national charity and local child safeguarding agencies.
"Being a parent isn’t always easy and all parents struggle from time to time. Many parents don’t realise that they can contact our helpline for friendly advice and support, before things get out of hand and children are put at risk.
"Where there are concerns about a child’s safety or well-being, most people find the decision to report these concerns a difficult one. They worry about overreacting or being wrong, and may question whether they have strong enough evidence, or if they have misread the signs of abuse or misunderstood a situation.
"They may also be concerned about the personal repercussions if they know the family involved. Some people don’t report suspected abuse because they think it might just be a one off. But even if that is the case, every child deserves to be protected - it is better to be safe than sorry. We think in terms of a jigsaw – every single piece of information, no matter how small, is important to keep children safe. It may be nothing, but it could be something." – Julie Campbell, NSPCC
The NSPCC helpline will be complimented by services already provided by Plymouth City Council, NHS NEW Devon CCG and Devon and Cornwall Police, but will give members of the public an independent alternative to use when deciding who to talk to about children welfare concerns.
Posted by Veronica Silva Cusi, news correspondent
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The National Society for the Prevention of Cruelty to Children (NSPCC) is a charity campaigning and working in child protection in England, Wales, Northern Ireland and the Channel Islands.
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