News : Temporary Staff Employed to Deal with Extra Pressures
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July 30, 2014 -- A councilL has increased its use of temporary staff to help meet extra pressures created as a result of welfare reforms.
Stoke-on-Trent City Council's legal services has seen an increase in demand since the Government abolished council tax benefit, meaning local authorities had to create their own schemes.
The city council's contact centre has also seen additional pressure since the introduction of the council tax reduction scheme which saw some residents forced to pay the tax for the first time.
The issue was discussed at a meeting of the council's corporate services overview and scrutiny committee last week where it was noted resources are stretched.
Posted by Veronica Silva Cusi, news correspondent
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More Editorial From Stoke-on-Trent City Council
About Stoke-on-Trent City Council:
Stoke-on-Trent City Council is the local authority of Stoke-on-Trent. It is a unitary authority, with the powers and functions of a non-metropolitan county and district council combined. The Lord Mayor of Stoke-on-Trent for the 2014/15 municipal year is Majid Khan.
Published: Thursday, July 31, 2014
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