News : More Than 150 Job Losses at Lloyds Banking Group in Barnwood
Gloucester, England, July 04, 2016 -- More than 150 people are set to lose their jobs at Lloyds' Gloucester headquarters in Barnwood.
The vast majority of the 152 jobs slashed will be in the bank's mortgage telephony operations department, based in its commercial finance centre in Barnett Way.
Fifty-five new jobs will be created in the same part of the business nationwide, but there is no guarantee that any of these posts will be in Gloucestershire.
A spokesman for Lloyds Banking Group confirmed the company will no longer have a mortgage telephony team based in its Barnwood Customer Contact Centre.
The spokesman added: "We have consolidated expertise to create a simple, efficient and consistent telephony service for our customers.
"These changes, which have been planned for some time, form part of the total role reductions of 9,000 announced as part of the Group's three year strategy."
It is believed workers have been told they have until the end of August to clear their desks, but Lloyds has not confirmed or denied this.
The spokesman added: "We will continue to simplify how we operate for customers by investing in our digital capabilities, further improving our service.
"We will continue to reduce our operating costs, enabling investment in our business for future growth. A more efficient business will deliver benefits for our customers."
Lisa Noakes, Gloucester City Councillor (C, Barnwood), said: "It is a huge hit and I am quite devastated by the news, it is absolutely dreadful.
"It has come as a huge blow, not just for Barnwood, but the many people from across the city that had jobs there."
This comes just a week after the My Local store in Barnwood announced it would close down, causing further job losses in the area.
Mrs Noakes added: "I have personal friends that worked there and they devastated because they loved their job there.
"I would like to put out a plea to other employers in the city to remind any workers if they are looking for staff as these are very well qualified members people."
In 2014 Lloyds pledged additional net lending to UK personal and commercial customers as part of its three year strategy, mentioned above.
At the time, a spokesman for Lloyds said the company would become "a simpler and more efficient business" which could respond rapidly to changing customer needs. Many commentators in the industry saw this as a pre-warning of job cuts.
Posted by Veronica Silva Cusi, news correspondent
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About Lloyds Banking Group:
Lloyds Banking Group plc is a major British financial institution formed through the acquisition of HBOS by Lloyds TSB in 2009.
Published: Tuesday, July 5, 2016
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