News : Morgan Properties Extends Relationship with RealPage Contact Center
Richardson, TX, USA, February, 2017 -- RealPage, Inc. (NASDAQ:RP), a global provider of software and data analytics to the real estate industry, announces that Pennsylvania-based Morgan Properties, a real estate investment and management company, has extended its long-standing relationship with the RealPage Contact Center, entering into a new multi-year agreement.
In business with RealPage for 10 years, Morgan Properties is a long-term Contact Center customer. Last year, Morgan Properties decided to conduct extensive research to find one provider who could help them continue to drive their commitment to consistency and quality of customer service. RealPage emerged as the top contender, outperforming the competition in customer service, account management, product capability and performance.
"Morgan Properties is committed to excellence and we feel RealPage provides the best solution that will help us maintain a superior level of resident services," says Todd Richman, Senior Vice President of Financial Planning, Morgan Properties. "The Contact Center continues to capture a high rate of prospect leads and drive Morgan’s superior service goal across our 138 apartment communities and 37,900 apartment homes along the eastern seaboard," he said.
"RealPage values our relationship with Morgan Property Management Company and is thrilled to be again chosen as their sole provider of Contact Center services," says Randy Johns, Senior Vice President of RealPage Contact Center Services. "The RealPage Contact Center is the industry’s largest unified communication platform providing answer automation, email, live chat/messaging and voice services with 24/7 expert leasing and resident support."
Posted by Veronica Silva Cusi, news correspondent
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Located in Dallas, RealPage provides on demand (also referred to as “Software-as-a-Service” or “SaaS”) products and services to apartment communities and single family rentals across the United States.
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