News : Morgan Properties Extends Relationship with RealPage Contact Center
Richardson, TX, USA, February, 2017 -- RealPage, Inc. (NASDAQ:RP), a global provider of software and data analytics to the real estate industry, announces that Pennsylvania-based Morgan Properties, a real estate investment and management company, has extended its long-standing relationship with the RealPage Contact Center, entering into a new multi-year agreement.
In business with RealPage for 10 years, Morgan Properties is a long-term Contact Center customer. Last year, Morgan Properties decided to conduct extensive research to find one provider who could help them continue to drive their commitment to consistency and quality of customer service. RealPage emerged as the top contender, outperforming the competition in customer service, account management, product capability and performance.
....NOTE - content continues below this message
SPONSOR MESSAGE: INVITATION!
We invite you and your colleagues to take a couple of days out of your busy schedule to join us and the elite in the industry to listen to the NEXT GENERATION Contact Center & Customer Engagement Best Practices - WORLD'S BEST IN 2018! - ALL AWARD WINNERS!.
FIND OUT MORE: HERE
"Morgan Properties is committed to excellence and we feel RealPage provides the best solution that will help us maintain a superior level of resident services," says Todd Richman, Senior Vice President of Financial Planning, Morgan Properties. "The Contact Center continues to capture a high rate of prospect leads and drive Morgan’s superior service goal across our 138 apartment communities and 37,900 apartment homes along the eastern seaboard," he said.
"RealPage values our relationship with Morgan Property Management Company and is thrilled to be again chosen as their sole provider of Contact Center services," says Randy Johns, Senior Vice President of RealPage Contact Center Services. "The RealPage Contact Center is the industry’s largest unified communication platform providing answer automation, email, live chat/messaging and voice services with 24/7 expert leasing and resident support."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Test Skills When Recruiting
More Editorial From Realpage
Located in Dallas, RealPage provides on demand (also referred to as “Software-as-a-Service” or “SaaS”) products and services to apartment communities and single family rentals across the United States.
Published: Monday, February 27, 2017
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
|Bright Pattern Inc|
Bright Pattern is an effective cloud contact center software which helps businesses to simplify multichannel service. Bright Pattern’s solution features enterprise-grade architecture that offers n...
Convergys delivers consistent, quality customer experiences in 58 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, an...
Noble Systems Corporation is a global provider of contact center, workforce engagement, and analytics technologies, offering premise, cloud, and hybrid platforms. Noble Systems has been providing inno...