News : Moroccan Group Intelcia Buys Clienteos to Extend to Cameroon
Yaoundé, Cameroon, June 29, 2016 -- The Cameroonian company Clientos is no more. According to a legal notice, it will now be called Intelcia Cameroun, after the arrival of the Moroccan company Intelcia specialised in customer relationship, in its shareholding,
In January 2016, the Moroccan Intelcia had officially announced that it would open starting from March in Douala, the economic capital of Cameroon, a platform of 500 call centre representatives, on the demand of a mobile operator whose name was not revealed.
Intelcia, already present in Morocco and France is therefore expanding for the first time in sub-Saharan Africa. This company, which presents itself "as a major player in the outsourcing industry and is today among the 10 top francophone outsourcers on the customer relationship segment", already has in its portfolio clients such as Orange, Inwi and SFR.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Customer Satisfaction Surveys
Published: Thursday, June 30, 2016