Manchester, UK, Nov 11, 2021 -- The private equity firm behind the likes of Mowgli Street Food is among a number of backers which have invested in a Manchester contact centre software company.
Foresight Group has provided a growth capital investment to The Modular Analytics Company (TMAC), using equity finance from the Midlands Engine Investment Fund, as part of the funding round, alongside the Greater Manchester Combined Authority Fund.
Founded in 2018 by Jimmy Hosang and Sean Northam, TMAC based in Manchester and has significant operations across the Midlands.
The funding round will allow the company to develop its software as a solution platform as well as make key senior hires as it consolidate its East Midlands base.
Jordan Lavender, investment manager at Foresight, said: "We are delighted to be supporting TMAC on its next stage of growth.
"With digital transformation projects becoming more widespread in organisations, TMAC is well placed to take advantage of this flourishing market.
"The team have extensive experience in this sector and I am pleased they have selected Foresight as their partner for the next exciting phase of their journey."
Jimmy Hosang, CEO and co-founder of TMAC, added: "I’d like to thank the British Business Bank, Foresight Group and the Greater Manchester Combined Authority in supporting us in our vision to create a market leading AI company that the regions can be proud of.
"This investment will allow TMAC to invest in our products and create numerous jobs across the Midlands and Greater Manchester which are both high quality and diverse in nature, including speech analytics consultants, data engineers, product and UX specialists and B2B marketeers."
Posted by Veronica Silva Cusi, news correspondent
Published: Friday, November 12, 2021
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Reaching the right person with the right information on the right channel at the right time is a tall order. That’s the power the new Consilium UniCampaign™ has been adding to Cisco outbound contact centers, easily tripling or quadrupling results, from improving digital customer acquisition to managing post-sale customer relationship. Delivering proactive outbound engagement in a game-changer product, Consilium UniCampaign™ is an omnichannel List and Campaign Management (LCM) solution which complements the strength and robustness of Cisco's Outbound Dialer with the implementation of multichannel (voice, email, and SMS) outbound contact strategies. The new 7th release of UniCampaign™ is des...
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