News : MSP Meets with Vodafone Aagain Over Disruption
Oct 10, 2014 -- Western Isles MSP, Alasdair Allan, has again met with representatives of Vodafone regarding recent disruption to mobile services in the Western Isles. He reported a number of complaints from constituents including the complete collapse of the network in the area around Stornoway for several days last month.
Alasdair Allan commented: "This is the second time recently I have met with Vodafone to convey complaints from their customers in the islands. The first of these was that for several days in the middle of September Vodafone stopped working almost completely in the Stornoway area.
"Other complaints brought to me include the fact that the Vodafone call centre regularly seems to be unaware of when the network in a whole geographic area is down, and also that it increasingly seems to take several attempts to get a Vodafone connection.
"Vodafone have undertaken to respond to these complaints and act upon them, but I am also very happy to pursue ongoing problems in specific areas of the islands if any constituent would like to contact me directly."
Posted by Veronica Silva Cusi, news correspondent
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More Editorial From Vodafone
Established in 1994 to operate in the Turkish mobile telecommunications sector, Vodafone Group became a mobile operator under the name Vodafone Telekomünikasyon A.Ş. on May 24, 2006. Now the second largest mobile operator in Turkey, Vodafone has 18,000,000 subscribers. As England's first GSM carrier, Vodafone made the first mobile phone call on Jan. 1 1985. Vodafone Group Plc is the world's leading mobile telecommunications company, with a significant presence in Europe, the Middle East, Africa, Asia Pacific and the United States through the Company's subsidiary undertakings.
Published: Monday, October 13, 2014