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News : MTA Solutions Brings Unified Communication to Its Customers Through Ooma’s Private Label Program

#contactcenterworld, @Ooma

Sunnyvale, CA, USA, July 29, 2020 -- Ooma, Inc., a smart communications platform for businesses and consumers, announced that MTA Solutions, a telecommunications provider in Alaska, is delivering a new unified communication service under its own brand name through Ooma’s private label partner program.

As the needs of their business customers evolved, MTA aimed to move beyond its traditional PBX-based offerings to Unified Communications as a Service (UCaaS) technology. MTA also wanted to determine features and pricing, as well as to maintain direct relationships with their customers.

The Ooma Enterprise private label program provided exactly what MTA was seeking – full control over naming and pricing, no requirements for recurring customer contracts, custom support when needed, and a full set of advanced UCaaS features.

"We’re getting tremendous customer response to MTA Unified Communications," said Zak Wolf, product specialist at MTA. "Businesses are particularly interested in features like the desktop app and mobile app that make it easier to work from home and from the road. Ooma is providing MTA with the flexibility to offer leading-edge UCaaS without headaches or compromises."

"Ooma is proud to have developed a private label program that truly puts the needs of our partners first," said Dave Beagle, senior director of business channel sales at Ooma. "MTA Unified Communications is a great example of how telecommunications and IT providers can leverage Ooma to deliver a powerful UCaaS offering under their own name and on their own terms."

#contactcenterworld, @Ooma

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com


About Ooma, Inc.:
Company LogoOoma (NYSE: OOMA) creates powerful connected experiences for businesses and consumers, delivered from its smart cloud-based SaaS platform. For businesses of all sizes, Ooma provides advanced voice and collaboration features that are flexible and scalable. For consumers, Ooma provides PureVoice HD voice quality, advanced functionality and integration with their mobile devices. Ooma’s groundbreaking home security solution delivers a full range of wireless security sensors and a smart video camera, putting consumers in charge of protecting their homes.
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Today's Tip of the Day - Tools, Providers, Culture

Read today's tip or listen to it on podcast.

Published: Friday, July 31, 2020

Printer Friendly Version Printer friendly version

2021 Buyers Guide Recruitment Products/Services

 
1.) 
Emmersion

Automated Language Testing
Emmersion offers automated assessments to quickly and accurately test speaking, writing, and grammar fluency in 9 languages and counting. We help contact centers improve CSAT scores by screening for top talent and retaining top performers.

2.) 
MainTrax

HireTrax
HireTrax, MainTrax's standalone pre-hire virtual interviewing solution, automatically analyzes the behavioral characteristics found in each candidate's VOICE to help you select reps better suited for the specific job at hand. After all, agents speak with your customers for hours each day so it's vital they possess the behavioral characteristics and personality traits necessary to be successful. By picking those with tendencies of empathy and positive behavioral traits, you'll have a higher caliber of candidates who will perform better on the job and stay.

3.) 
Orion Learning Services Inc.

Assessments for Recruitment, Talent Management, Succession Planning
Looking for assessment tools to help you recruit faster, better and more accurately?

Orion Learning offers a full suite of assessment tools designed to target and report on candidate potential. Our tools are used for recruitment, talent management, succession planning and coaching/mentoring. All of the tools are delivered online and the reports are available online and will provide you with an amazing view of the candidate/individual's potential, interview questions, coaching/mentoring steps and much more.

If you're looking to find the candidate/individual with the highest potential, call Orion today!

4.) 
Vads

VADS Recruitment Services
VADS Indonesia provides a recruitment process with strict selection with various requirements according to client needs. VADS Indonesia also has a database of trained candidates so that it can meet the agent needs quickly and in large numbers.

5.) 
SalesMatch Ltd

Contact Centre Behavioural Assessments
SalesMatch is an intelligent web based sales and contact centre behavioural assessment platform. It is based on the well known, tried and tested DISC psychometric theory, used by thousands of organisations round the world.

- Reduces Agent Attrition - By selecting the right agent for the role
- Increases Performance - By matching the character profile to the task
- Reduces Time Off - A well matched profile to the role reduced work
stress
- Reduces Recruitment Costs - By early identification of the right candidates

Putting the right person in the job role has become the key focus in the drive...
(read more)

6.) 
TactiCall Recruitment Services

TactiCall Recruitment Services
Permanent Placement
Temporary / Labour Hire / Contingent and Contract Hire
Recruitment Consulting Services
Assessment Centre Design and Facilitation
 

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