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News : Mtel to Provide Telecom Services to Energo Pro
Oct 27, 2014 -- Bulgarian operator Mtel was contracted to provide fixed and mobile telephony and internet services to the energy company Energo-Pro.
The contract covers a period of two years and includes full integration of communication products, optical connection to the company's offices, virtual network, colocation, high-guaranteed access to a range of hosting, telemetry, and a broad portfolio of mobile services.
The second phase of the project includes the construction of a modern call centre for 24-hour customer service and data management of electricity grids. The new partnership will provide Mtel telecom services to over 2,500 employees and 50 geographical locations of Energo-Pro.
Posted by Veronica Silva Cusi, news correspondent
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Mtel specializes in Customer Contact, Customer Satisfaction, Access, Business Phone, Email, Chat, SMS, Contact center, call center, VoIP, SaaS, mobile
Published: Tuesday, October 28, 2014