Check out The Most Innovative, Highly rated Contact Center World Events EVER!
...Thousands of past delegates agree! - BOOK YOUR PLACE TODAY!
NORTH and south americasSTARTS IN:
ORLANDO, FL USA
asia pacificSTARTS IN:
KOTA KINABALU, MALAYSIA
BEST IN THE WORLDSTARTS IN:
Network, Learn, benchmark in this unique best practice forum with the best practitioners in the World
...who run centers and take your center to new levels of performance, engage staff, improve service and more!
News : Mtel to Provide Telecom Services to Energo Pro
Oct 27, 2014 -- Bulgarian operator Mtel was contracted to provide fixed and mobile telephony and internet services to the energy company Energo-Pro.
The contract covers a period of two years and includes full integration of communication products, optical connection to the company's offices, virtual network, colocation, high-guaranteed access to a range of hosting, telemetry, and a broad portfolio of mobile services.
The second phase of the project includes the construction of a modern call centre for 24-hour customer service and data management of electricity grids. The new partnership will provide Mtel telecom services to over 2,500 employees and 50 geographical locations of Energo-Pro.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Minimize Change
More Editorial From Mtel
Mtel specializes in Customer Contact, Customer Satisfaction, Access, Business Phone, Email, Chat, SMS, Contact center, call center, VoIP, SaaS, mobile
Published: Tuesday, October 28, 2014