Check out The Most Innovative, Highly rated Contact Center World Events EVER!
...Thousands of past delegates agree! - BOOK YOUR PLACE TODAY!
Best Contact Centers in the World 2017
all award winners!STARTS IN:
Network, Learn, benchmark in this unique best practice forum with the best practitioners in the World
...who run centers and take your center to new levels of performance, engage staff, improve service and more!
News : MTS Introduces Paid Option for Quicker Call Centre Service
Aug 26, 2014 -- Russian mobile operator MTS has introduced the possibility of paying a fee for instant access to its call centre in some regions, reports Vedomosti.
There is a daily cost for the service available in Tula, Murmansk, Penza, Yamal-Nenets regions and Chuvashia republic. Unlimited calls are included. Subscribers can also get a free call back from the call centre within 30 minutes.
The operator expects that the new service will reduce the workload of the call centre.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Consultancy Advice
More Editorial From MTS
MTS is a big Ukranian mobile operator
Published: Thursday, August 28, 2014