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News : Mubadala Launches Abu Dhabi Telemedicine Centre
Abu Dhabi, Oct 13, 2014 -- Mubadala Healthcare, a business unit of Abu Dhabi investment and development company, Mubadala Development Company ( Mubadala ), announces the opening of Abu Dhabi Telemedicine Centre, a medical service provider offering medical consultations to patients over the phone. Abu Dhabi Telemedicine Centre is a joint venture between Mubadala and Switzerland's leading telemedicine provider, Medgate, with medical teleconsultation services offered exclusively through the National Health Insurance Company - Daman , to its Thiqa and Enhanced plan members.
Abu Dhabi Telemedicine Centre joins Mubadala 's network of specialist healthcare facilities and is the first in the UAE to offer a 24/7 medical teleconsultation service run by medical professionals. "The Centre is transforming the way healthcare is delivered in the UAE by enabling patients to receive world-class healthcare over the phone at any time, and from anywhere," said Suhail Mahmood Al Ansari, Executive Director, Mubadala Healthcare. "Through our relationship with Daman , Abu Dhabi Telemedicine Centre is helping to increase access to healthcare for all of Daman 's Thiqa and Enhanced plan members, and create new channels to healthcare for those living in areas of the Emirates which may not have providers nearby."
The Centre integrates Medgate's proven and successful medical teleconsultation approach and modern technology to provide high quality, convenient and confidential medical consultations and record keeping for patients.
Andy Fischer, Chief Executive Officer of Medgate, commented: "Telemedicine has been in practice for over 40 years, and in this time, has proven itself as a highly effective, efficient, and practical form of healthcare. We now see telemedicine used in more than 85 countries across the globe, with tremendous success in Switzerland. Medgate is Europe's largest medical teleconsultation provider, with approximately 4,300 patients calling daily for medical advice and over four million consultations provided since Medgate was founded in 1999. We are excited to transfer our experience in the telemedicine field to Abu Dhabi Telemedicine Centre, and provide the sophisticated technology and the training necessary to provide the highest standard medical consultations over the phone to patients in the UAE."
Through Mubadala 's relationship with Medgate, eligible UAE residents have access to a team of Medgate-trained and certified nurses and doctors, licensed by Health Authority - Abu Dhabi, who are prepared and skilled to provide the same quality care as Medgate's Swiss medical staff.
Eligible patients can call Abu Dhabi Telemedicine Centre's UAE toll free number 800-4959 any time of the day or night for a teleconsultation related to non-emergency medical conditions, such as flu, stomach illness, cough and cold, pediatrics, dermatology, and others. Calls are answered by a telemedical nurse who will ask for the patient's symptoms to create an electronic medical record and schedule a callback by a doctor. Within 30 minutes, a doctor will call the patient back for a full medical consultation.
The Centre's doctors are fully qualified to diagnose a patient's condition, recommend treatment plans, provide second opinions on previous diagnoses and provide advice on prescription and non-prescription medications. If the Centre determines that an in-person assessment is required for a diagnosis, or if it is determined that a patient will require prescription medication or a sick leave certificate, the Centre will provide recommendations for specialized healthcare providers who are nearby and covered by the patient's insurance plan to complete the assessment, per Abu Dhabi's current healthcare regulations. Within 1-2 weeks of the patient's initial consultation, a doctor will follow-up, if necessary, to ensure they have received the medical guidance needed to improve their condition.
The Centre's services are offered exclusively through Daman , whose Chief Executive Officer Michael Bitzer commented: " Daman is committed to constantly providing added value to our members, and are pleased to be in a position to offer this service exclusively to our 1.2 million Thiqa and Enhanced plan members. These members now have access to a highly qualified team of medical professionals any time of day, and from the comfort of their homes. Daman has been a catalyst for innovation and change in health management for years, and by partnering with first-class teams at Mubadala and Abu Dhabi Telemedicine Centre, we further cement our position."
Mubadala Development Company ( Mubadala ) is a catalyst for the economic diversification of the Emirate of Abu Dhabi. The company's commercial strategy is built on the management of long-term, capital-intensive investments that deliver not only strong financial returns but tangible social benefits for the people of Abu Dhabi. In doing so, Mubadala is expanding the economic base of the Emirate and in turn, significantly contributing to the growth and diversification of the Abu Dhabi economy.
As a business unit of Mubadala , Mubadala Healthcare plays an instrumental role in the creation of a thriving healthcare sector for the Emirate. By establishing partnerships with renowned international medical institutions, it is actively investing to develop healthcare services that provide patients with world-class treatment in the UAE.
Mubadala Healthcare prioritizes the region's most pressing healthcare needs through the creation of specialist healthcare facilities. Through collaborations with medical organizations such as Johns Hopkins Medicine International, Imperial College London and Cleveland Clinic, Mubadala Healthcare is bringing the highest standards of clinical expertise to the region and reducing the need for patients to travel abroad for treatment.
Mubadala Healthcare evaluates potential projects both on their likely commercial returns as well as on their socio-economic impact. It aims to establish sustainable businesses, build regional capability and stimulate the overall development of the sector.
About Medgate AG
Medgate is a leading provider of integrated out-patient care in Switzerland. The Medgate Telemedicine Center, Medgate Health Centers and the Medgate Partner Network integrate their work closely to guarantee comprehensive health care for the patient. Founded in 1999, and with its first telemedicine center opening in 2000, Medgate operates Europe's largest Telemedicine Center run by medical professionals, providing up to 4,300 teleconsultations a day and over four million since its founding.
About National Health Insurance Company - Daman
The National Health Insurance Company - Daman is the region's leading specialised health insurer, providing comprehensive health insurance solutions to more than 2.4 million members in the UAE. Daman is a public joint-stock company that is 80% owned by the Abu Dhabi Government with the remaining 20% owned by Munich Re. The company is backed by the reliable support of the Abu Dhabi Government and its strategic partner, Munich Re, one of the world's leading reinsurers, plays an important role as both reinsurer and a valuable source for knowledge transfer. Headquartered in Abu Dhabi and established in 2006, Daman offers a range of health insurance plans for both individuals and organisations and exclusively manages the Government's health programme - Thiqa - for UAE Nationals and Abu Dhabi Basic Plan - for low income expatriates. Members enjoy access to the largest healthcare providers' network in the UAE and an extensive international network of over 45 countries.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Team Names
About Abu Dhabi Telemedicine Centre:
Abu Dhabi Telemedicine Centre is a joint venture between Abu Dhabi''s Mubadala Development Company and Switzerland''s leading telemedicine provider, Medgate. Using a proven and successful Swiss-telemedicine model and modern technology, Abu Dhabi Telemedicine Centre''s team of trained and certified physicians and nurses offer 24/7 convenient and confidential, non-emergency medical consultations over the phone to eligible Abu Dhabi and UAE residents, transforming the way healthcare is delivered in the region.
About National Health Insurance Company:
Daman, the National Health Insurance Company is a non-life insurance conventional health insurance government-affiliated company in Abu Dhabi, United Arab Emirates.
Published: Tuesday, October 14, 2014