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News : Muiris O’Conchuir Wins 2018 ISC Tele-Sales Manager Award

#contactcenterworld, @abtranglobal

Cork, Ireland, June 26, 2018 -- We are delighted to announce that Abtran’s Muiris O’Conchuir has been awarded Champion Tele-Sales Manager (Outsource), at this year’s Irish Sales Champion Awards.

Now in it’s eight year, the Irish Sales Champion Awards (ISC), celebrates the competitive spirit, ingenuity and tenacity of Irish Sales personnel on the front line.

Commenting on the award win, Muiris said, "I am hugely proud to have won this fantastic award. As mentioned in my acceptance speech, this would simply not have not been possible without the direction, leadership & guidance of so many people. Here, I’d particularly like to thank: Eoghan Fitzgerald, Christopher Matthews, Paul Drummond and Maire-Louise Hamilton. I’d also like to personally thank every member of my team as this award would simply not have been possible without their hard-work and exceptional sales performance right throughout the year.

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Special thanks also goes to the Team Leader group that supported me during the course of the year and made it a competitive, rewarding and great place to work every day. Finally, a big shout out and thank you to Rory Hackett and Conor McCoy and to everyone across the Support Departments at Abtran who went the extra mile to help us achieve our goals."

Abtran Operations Manager, Paul Drummond said: "I’m absolutely delighted for Muiris and all the Sales team here at Abtran. Not only is this a fantastic endorsement of Muiris’s off-the-scale sales achievement, it’s a huge recognition of the performance of our Sales Operation as a whole. Muiris has always been a stand-out member of the team. As a Manager, he is deeply committed to helping his team to achieve their goals and to creating an environment where they can thrive and reach their full potential."

Abtran Service Delivery Manager, Chris Matthews added: "Being a great Manager is all about putting the needs of your team first and supporting them with the right tools and skills to help them grow and succeed. As well as being a fantastic sales performer, Muiris is a fantastic example of these leadership qualities. We are very proud of him and all the Sales team here at Abtran. What another great achievement to mark Abtran’s 21 years of Service this year."

#contactcenterworld, @abtranglobal

Posted by Veronica Silva Cusi, news correspondent
Source: Abtran

About Abtran:
Company LogoAbtran is the largest indigenous business process outsourcer (BPO) in the Irish market. Established in 1997, the company is headquartered in Cork and currently employs in excess of 1,000 staff across multiple business sites. Abtran is focused firmly on strategic, mutually beneficial partnerships with major corporate and government clients in domestic and international markets. The processes that clients choose to outsource to Abtran include sales and customer service, administration, claims and financial processing. Outsourcing these processes to Abtran means our clients can concentrate on their core business objectives The benefit to clients is that value adding activities are performed internally leading to the achievement of organisational goals.
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