News : Unify Installs Solution for Brecon Beacons National Park Authority
Wales, UK, April 2, 2015 -- Telecom software and services provider Unify (formerly Siemens Enteprise Communications) has installed a suite of SIP gateway, hosted telephony and hosted contact centre services for the Brecon Beacons National Park Authority in Wales. The park authority now has an OpenScape Voice solution, which does not require a fixed line, allowing IT staff to switch a phone from one location in an office to another.
It was previously using an ageing ISDN telephony system that allowed only 16 simultaneous connections at any one time. Moving telephones from one location to another was a challenge as the previous system was on-premise, with each phone requiring its own networking port.
2018 Top Ranking Performers Present:
CONTACT CENTER & CUSTOMER ENGAGEMENT
BERLIN - ORLANDO - MACAOFIND OUT MORE!
The authority’s 100+ permanent staff, plus volunteers, are tasked with maintaining the 519 square miles of uplands and mountainous terrain that makes up the park, where remote working is often essential and access to offices is limited in the winter due to weather conditions.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Front Line Input
More Editorial From Unify
Unify—formerly known as Siemens Enterprise Communications—is a large communications software and services firms. Our solutions unify multiple networks, devices and applications into one easy-to-use platform that allows teams to engage in rich and meaningful conversations. The result is a transformation of how the enterprise communicates and collaborates that amplifies collective effort, energizes the business, and dramatically improves business performance. Born out of the engineering DNA of Siemens, Unify builds on this heritage of product reliability, innovation, open standards and security to provide integrated communications solutions for 75% of the Global 500. Unify is a joint venture of the Gores Group and Siemens AG.
About Brecon Beacons National Park Authority:
The Brecon Beacons National Park is one of three national parks in Wales, and is centred on the Brecon Beacons range of hills in South Wales.
Published: Friday, April 3, 2015
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
NOS is a telecommunications and entertainment group which offers fixed and mobile next generation solutions for Pay TV, internet, voice and data to all market segments - Residential, Personal, Corpora...
|PT Telekomunikasi Indonesia|
Telkom Group is the only state-owned telecommunications enterprise as well as telecommunications and network service providers in Indonesia. Telkom Group serves millions of customers throughout Indone...
|Tower Bersama Group|
PT Tower Bersama Infrastructure Tbk ("TBIG") is the holding company of the Tower Bersama Group. TBIG was established in 2004 and was listed on the Indonesia Stock Exchange on October 26, 2010. Towe...