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News : Mutare Expands Professional Service and Design Support
Rolling Meadows, IL, Oct 28, 2013 -- Mutare announces professional service and design support services for analytics and reporting on Avaya, Cisco, Microsoft, Salesforce.com and Genesys contact center platforms.
"Every contact center customer call, email, and chat contains invaluable insights. That is of course if the right information is collected, analyzed, measured, reported and acted upon," said James Emanuele, Practice Leader at Mutare. "This is no easy task when dealing with multiple data sources from disparate vendors."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Record Unsolicited Customer Feedback
More Editorial From Mutare
Mutare's unified messaging, smart notification and call center services help increase sales, reduce costs and meet regulatory compliance. Mutare is what unified communications should be – fast, easy and guaranteed.
Published: Tuesday, October 29, 2013