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News : Blue Ocean Partners Thai Createlcom
Naypyidaw, Myanmar, May 24, 2016 -- Thailand’s Createlcom has partnered with a local call centre service provider Blue Ocean while Hungary’s Cellum is joining hands with MYPAY, a mobile financial services provider.
Blue Ocean partners with Thailand’s Createlcom for contact center service Blue Ocean Operating Management Company, a local call center company, and Thailand’s Createlcom have joined hands to provide contact centre solution service in Myanmar.
"We are introducing the hot line numbers and the required technology and hardware. Contact center and emergency alert services are what is needed," said U Tun Tun Naing, CEO of Blue Ocean Contact Center.
Blue Ocean had previously introduced a number of hotline numbers for inquires for different sectors in Myanmar. The collaboration with Createlcom could provide a better service and swifter performance, said Naing.
Ms Rungfar Siribunchawan, managing director of Createlcom Thailand, said, Myanmar still needs basic infrastructure work for the growth of the economy.
Europe’s Cellum to join MYPAY for mobile financial services in Myanmar
Cellum, a mobile wallet provider headquartered in Hungary, is expanding its presence in Myanmar by partnering with MYPAY, a mobile financial service provider in Myanmar.
The Cellum Mobile Next mobile commerce wallet will be made available under the MYPAY brand in the country.
Functions like quick response (QR) code, peer-to-peer transfers, online checkout, airtime top-ups and bill payments will be made available.
"We are facing a once-in-a-lifetime opportunity to create the most innovative digital financial services for Myanmar and to accelerate financial inclusion and economic growth in this beautiful, "golden country". Cellum’s proven, secure m-commerce technology will provide Myanmar’s citizens with solid tools to prosper in the future," said Tim Scheffmann, CEO of MYPAY.
Posted by Veronica Silva Cusi, news correspondent
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About Blue Ocean Contact Centers:
We thrive on delivering critical customer service solutions that go beyond transactional interactions. As such, our goal is to enhance lifetime customer value, providing support that is a reflection of your brand promise, even in high-pressure, complex customer service scenarios.
Published: Thursday, May 26, 2016