News : NacTelligence Receives ShoreTel Customer Experience Award
Plainview, N.Y., May 6, 2014 -- NacTelligence announces it has earned a ShoreTel(R) partner customer experience award. ShoreTel, a provider of phone systems and unified communications solutions, recently announced award recipients for the first half of the partner year (October 2013 through March 2014), and NacTelligence was honored as a customer satisfaction achiever in its Champion Partner program.
Jamie A. Buswell, CEO: "Everyone at our company is honored to have received this award. Each of our employees is fully committed to meeting and exceeding our clients' expectations, with a heightened level of customer support."
ShoreTel partners specialize in delivering ShoreTel's solutions portfolio, training and supporting end-customers. They have expertise in disciplines such as LAN, WAN, call center, voice and data application integration. ShoreTel and its partners share the same goals in delivering UC solutions that improve communication and collaboration, with superior levels of customer care and satisfaction at a low total cost of ownership.
The Partner Customer Experience award is presented to ShoreTel's channel partners who have achieved world-class customer satisfaction scores of 55+ as measured by an independent third party.
"We're pleased to acknowledge NacTelligence and their achievement in customer satisfaction," said David Petts, senior vice president of worldwide sales at ShoreTel. NacTelligence exemplifies the best in delivering our innovative products and leading business solutions to ShoreTel customers."
Posted by Veronica Silva Cusi, news correspondent
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Since 1980, NacTelligence has been dedicated to providing telecommunications solutions which position our customers for the future of voice and data communications, through the finest in technology products, implemented with unparalleled service.
ShoreTel delivers IP telephony solutions to the enterprise. The spark for this solution emerged out of frustration. While purchasing a phone system at a previous venture, ShoreTel''''s co-founders were confounded by products short on features and long on complexity. So they created a better solution.
Published: Wednesday, May 7, 2014