Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
BECOME
A MEMBER
TODAY TO:
CLICK HERE
[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

News : Namibia: MTC Employee Contracts Covid-19, Call Centre Closed

#contactcenterworld, @mtcnamibia

Windhoek, Namibia, July, 2020 -- MTC Namibia's call centre in Windhoek has been closed after an employee of the cellphone company tested positive for the novel coronaviruses.

According to the company, the employee is currently hospitalised for underlying medical conditions, but is in a safe condition.

In a statement on Thursday evening, MTC said it intended to reopen the call centre after 14 days or before 7 August, after the building has been disinfected.

"In the meantime, all call centre services will be suspended," MTC said. It urged people dialling its emergency number to contact its emergency centre directly.


Sponsor message - content continues below this message

the 2023 '18th annual' Global Top Ranking Performer Awards NOW OPEN

Enter your Center, Strategy, Technology Innovation, Teams and Individuals into the ONLY TRULY GLOBAL awards program - regarded by many as being like the Olympics for the Contact Center World! Join the best from over 80 nations and compete for the most prestigious awards out there!

FIND OUT MORE HERE


Content continues ….

The company has also shut its head office in Windhoek effective immediately, including its shop in Olympia.

This comes after an employee was traced to have been in contact with someone who tested positive for the novel coronavirus. The employee is in self-isolation awaiting test results.

"This is also a precautionary measure until the results are known and we therefore hope to reopen the head office and the Olympia shop by next week Friday, 31 July, or earlier should the test results come back negative," the company stated.

#contactcenterworld, @mtcnamibia

Posted by Veronica Silva Cusi, news correspondent
Source: https://allafrica.com


Today's Tip of the Day - Language Options

Read today's tip or listen to it on podcast.

Published: Monday, July 27, 2020

Printer Friendly Version Printer friendly version

2023 Buyers Guide Certification

 
1.) 
CNCBA 4PS

Contact center quality assurance training and certification
 

About us - in 60 seconds!

Submit Event

Upcoming Events

Europe's leading call & contact center event is now arriving at the U.S., showcasing the latest and most effective technologies, strategies and advancements to industry professionals who are looking to excel in the customer engagement world!

Disco... Read More...
 480 

Newsletter Registration

Please check to agree to be placed on the eNewsletter mailing list.

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total = 1
session page-view-total = 1
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =