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News : Nanaimo 911 Dispatch Centre to be Relocated by RCMP
Courtenay, BC, Canada, March 11, 2015 -- The RCMP will relocate its operational communications centre out of the Nanaimo police detachment to Courtenay in November, a move that will affect 21 civilian employees.
The change also means the City of Nanaimo and its regional partners will have to review how it delivers its 911 police calls for residents.
That is because 911 calls are currently answered by municipal staff working in the OCC under police management.
Operators receive emergency and non-emergency calls and relay information to police. They also check in with officers who are responding to calls.
The RCMP operates three OCCs on Vancouver Island: in the west shore area near Victoria, in Courtenay and in Nanaimo.
The RCMP's decision to merge the Nanaimo OCC with the one in Courtenay will make daily operations more efficient, said Lois Karr, director of the RCMP's E Division OCC program.
Karr said all 21 employees in the Nanaimo OCC will be offered jobs at the merged Courtenay centre or given the chance to commute.
She said the move will not affect daily police operations or residents.
"The service is still exactly the same," she said.
However, Karr said the move will mean Nanaimo and its partners in the central Island
911 operating service will have a decision to make as to where they want the service delivered from and who delivers it.
The RCMP is willing to host 911 services for Nanaimo out of the OCC in Courtenay, she said.
Posted by Veronica Silva Cusi, news correspondent
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More Editorial From Royal Canadian Mounted Police
About Royal Canadian Mounted Police:
The Royal Canadian Mounted Police (RCMP) is both a federal and a national police force of Canada, and one of the most recognized of its kind in the world. It is unique in the world as a national, federal, provincial, and municipal policing body. The RCMP provides policing services to all of Canada at a federal level, and also on a contract basis to the three territories, eight of Canada's provinces (the RCMP does not provide provincial or municipal policing in either Ontario or Quebec), more than 190 municipalities, 184 aboriginal communities, and three international airports.
Published: Thursday, March 12, 2015