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News : National Bank to Open a Call Centre in Sherbrooke


Montreal, QC, Canada, Dec. 17, 2019 -- National Bank announced that it would be opening a new call centre in Sherbrooke. The project will create 200 jobs in the region. The opening is planned for summer 2020.

The centre will be located in the Cité du Parc (95 Jacques Cartier Boulevard South at the corner of King Street West), in the heart of Sherbrooke and a few steps away from Jacques-Cartier Park. The centre will serve clients across Canada.

The Bank will soon begin recruiting in the region for full-time and part-time positions. The selected candidates will receive personalized training, coaching, numerous employee benefits and competitive compensation. Among the positions offered:

Customer service representatives
Team leaders
Centre manager

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With the opening of the centre, the Bank is aiming to create a diversified and intergenerational team of customer service enthusiasts. Workers of all ages, whether starting their careers or seasoned workers, students, newcomers to Canada or retirees are invited to apply for any of the positions available.

"We've made it our duty to listen to our employees and offer them a dynamic work environment where they can achieve their full potential. We believe that this is the best way to build engaged and competent teams that will deliver a distinctive client experience. Workers from all walks of life who are passionate about serving people are invited to apply. Together, we'll build a strong team in Sherbrooke that will have a positive impact on the lives of our clients," stated Laurent Blanchard, Senior Vice-President, Sales and Service, Remote Channels at National Bank.

"This project demonstrates our confidence in the Eastern Townships region, which is already home to 225 of our employees. Recognized for its quality of life, Sherbrooke is also a city of choice for recruiting engaged, talented teams who want to offer our clients an authentic and distinctive experience that puts people first. Adding this call centre will provide an even more varied career path for the Bank's employees in the Eastern Townships," stated Martine Boulay, Regional Vice-President – Eastern Townships at National Bank.

Job openings for the call centre will be listed in the next few months.


Posted by Veronica Silva Cusi, news correspondent

About National Bank of Canada:
Company LogoNational Bank of Canada reached its present form through a series of well-planned mergers, acquisitions and associations that have helped make it a partner for businesses and individuals in Canada and abroad.
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More Editorial From National Bank of Canada

Published: Wednesday, December 18, 2019

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