News : National Women’s Emergency Helpline Soon
Chennai, India, Dec 27, 2017 -- To help tackle crimes against women and increase awareness about their rights, the Department of Social Welfare and Nutritious Meal Programme will soon be launching 181, the national women’s emergency helpline in the State.
This helpline is meant to help women in distress and provide them necessary help and facilities.
"We are now in the process of tying up with the other emergency helplines which also addresses women’s grievances. The work is under way and we will launch the helpline next month," said a senior official from the department.
....NOTE - content continues below this message
SPONSOR MESSAGE: INVITATION!
We invite you and your colleagues to take a couple of days out of your busy schedule to join us and the elite in the industry to listen to the NEXT GENERATION Contact Center & Customer Engagement Best Practices.
The helpline was launched in the year 2013 after the Nirbhaya episode. The Department of Telecommunications had later written to Chief Ministers of all States asking them to make the helpline available.
While a few States, including Telangana and Madhya Pradesh, have launched the helpline, others like Tamil Nadu are yet to extend the service.
"Emergency helplines like 1091 operated by the Police Department are already available in the State. And we had to explore ways to provide a holistic approach in understanding and tackling women’s issues," the official said.
Apart from calling in an emergency situation, women can avail themselves of the helpline services to get information on their rights and rules.
The Department of Social Welfare and Nutritious Meal Programme will also be tying up with the Health Department, police and the District Legal Services Authorities to help mitigate their issues.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Team Names
ContactCenterWorld.com – is the website for the Global Association for Contact Center and Customer Engagement Best Practices. The association has a truly global footprint and supports 190,000 members from enterprises large and small with ideas, information and support tools including best practice awards, conferences and certification. Join today, FREE personal membership available at this link https://www.contactcenterworld.com/register.aspx and start networking and learning best practices. Contact Center World. (www.ContactCenterWorld.com), The Global Association for Contact Center & Customer Engagement Best Practices.
Published: Friday, December 29, 2017