News : Natterbox Launches Wallboards for Contact Centres
London, UK, Sept 8, 2015 -- Natterbox, a UK based global voice services provider, announces Natterbox Wallboards, a real-time reporting engine that delivers visual performance management information for phone-based sales and customer service teams.
With the Wallboards launch Natterbox brings a new level of flexibility that delivers tailored, role-specific performance information to contact centres, sales teams and executives.
2018 Top Ranking Performers Present:
CONTACT CENTER & CUSTOMER ENGAGEMENT
BERLIN - ORLANDO - MACAOFIND OUT MORE!
"Our customers asked us to provide Wallboards to help drive their call centre and sales team efficiency and increase their competitiveness." Said Neil Hammerton, CEO of Natterbox. "A typical Natterbox Cloud PBX user has both an inbound and outbound phone operation covering sales and customer service, often across teams in multiple offices and countries. We are able to synthesise this complex data into easily read, interpreted and actioned information in a single Wallboard. Customer feedback has been incredibly positive."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Don’t Hide Behind A Tape Player!
More Editorial From Natterbox
Natterbox is a UK based provider of VoIP Internet telephone service for businesses. The company provides both mobile and landline communications for businesses, as well as mobile call recording and voice-integration with various CRM systems and CTI.
Published: Thursday, September 10, 2015
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Teleperformance is a global provider of customer experience management in terms of revenue and global scale. We are the industry leader in security and our management has over 30 years of experience w...
|Arise Virtual Solutions|
Arise is a pioneer of on-demand customer management technology and business process outsourcing. Our powerful cloud-based platform provides a virtual nationwide network to connect primarily work-at-ho...
Teleopti is a global provider of workforce management (WFM) software, offering a WFM solution that is sophisticated, localised and easy to use. Teleopti focuses on helping contact centers, back office...