News : Navient Celebrates Anniversary of Military Customer Service Team
Wilmington, DE, USA, Nov. 6, 2017 -- Navient (Nasdaq:NAVI) marks the five-year anniversary of its Military Benefits Team, a group of customer care professionals who assist service members with the benefits available to them. The company was the first student loan servicer to offer a specialized team for military customers.
"We’re proud to offer dedicated student loan assistance to those who serve in the armed forces," said Greg Beckley, senior director, Navient. "These brave men and women often face unique circumstances, especially if they’re far from home. We’re committed to getting them the information they need to ensure they succeed in loan repayment."
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With a high-touch, case-management approach, specialists help military service members manage their student loans and take advantage of benefits. Those with an existing federal or private education loan may qualify for a reduction in interest rate during qualifying military service under the Servicemember Civil Relief Act. Navient automatically applies the benefit by cross referencing account records with a U.S. Department of Defense database.
Information on these benefits is available on Navient’s website for military members and their families.
Posted by Veronica Silva Cusi, news correspondent
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Navient (Nasdaq:NAVI) is a leading provider of asset management and business processing solutions for education, healthcare, and government clients at the federal, state, and local levels. The company helps its clients and millions of Americans achieve financial success through services and support. Headquartered in Wilmington, Delaware, Navient employs team members in western New York, northeastern Pennsylvania, Indiana, Tennessee, Texas, Virginia, Wisconsin and other locations.
Published: Wednesday, November 8, 2017
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