News : nbkc bank Selects Total Expert to Deploy Centralized Command Center
Minneapolis, MN, USA, July 30, 2019 -- nbkc bank, a community bank in Kansas City, has selected the Total Expert Marketing Operating System(R) (MOS) to propel their marketing and sales efforts, leverage customer data to make informed decisions and enhance the customer experience. The Total Expert MOS will provide nbkc’s customer-facing teams with a marketing engine built to understand and connect with consumers more intelligently and create a better customer experience for both prospects and customers.
"We were looking for a communications and CRM solution to serve all divisions at nbkc from a centralized platform, creating efficiencies internally while offering a better (informed) experience for customers," said Tracie Biggerstaff, senior marketing manager at nbkc bank. "Total Expert possesses the modern capabilities that financial brands need today, with a forward-thinking mentality to adapt and innovate as consumer needs evolve. Total Expert is a partner that values innovation as much as we do at nbkc, and will challenge us and grow with us over years to come."
"Everything banks do should be aimed at improving the customer experience – and that’s exactly what nbkc bank is doing," said Total Expert Chief Customer Officer Sue Woodard. "We are proud to welcome nbkc to the Total Expert family and provide their customer-facing teams with a best-in-class technology solution so they can help their customers achieve their version of The American Dream."
Posted by Veronica Silva Cusi, news correspondent
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About Total Expert:
Total Expert Inc. provides the first modern, web based, enterprise-level sales and marketing software solution built specifically for mortgage and real estate. Sales, marketing, and compliance are aligned in a single system of record with tools including CRM, Marketing, and Co-marketing. Every marketing asset ever created, downloaded, or deployed is tracked with on-demand audit level reporting.
Published: Friday, August 2, 2019
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