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News : NCR Helps Passengers Catch Flights on Time in Dubai International Airport
Duluth, GA, USA, June 1, 2016 -- NCR Corporation, a global provider in consumer transaction technologies, announced that Dubai International (DXB), has enhanced its passenger experience with the NCR Wayfinding solution integrated with Visioglobe, editing indoor map management software. The integration allows passengers to scan boarding passes at an NCR kiosk and view a map and recommended route to their departure gates with the remaining time until the plane departs as well as explore shop, dine and relax options in the meantime.
"Now, passengers can walk up to a kiosk and receive a personalized map, along with expected walking time to any and every airport destination. It’s a better travel experience," said Matt Horobin, Dubai Airport head of digital media.
Passengers aren’t the only beneficiaries of the integration, according to Visioglobe CEO, Eric Bernard.
"Travelers tend to feel more confident when they know where they’re going and how much time they have to get there," Bernard said. "This leads to more spending at shops and restaurants along the way. The traveler has a better airport experience while vendors generate additional revenue. Moreover, passengers can reach their gate on time and decrease flight delay departure."
Additionally, airport staff can publish map, route, and point of interest data to kiosk, web and mobile channels in a single step.
"As travelers continue to rely on technology, Dubai Airports in partnership with NCR continue to provide its customers a simple, attractive interface while offering airport staff intuitive functionality for quick and easy map updates," said Paul Langenbahn, president, NCR Hospitality.
said Matt Horobin, Dubai Airport head of digital media.
Posted by Veronica Silva Cusi, news correspondent
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About NCR Corporation:
NCR Corporation a provider of consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables more than 550 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Duluth, Georgia with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.
Published: Thursday, June 2, 2016