News : NCR Improves Aeromexico Customer Experience with Self-Service Kiosks
Duluth, GA, USA, March 15, 2016 -- NCR announced it will provide TouchPort™ 120 SelfServ™ kiosks to Aeroméxico, an airline in Mexico, to help expedite the airline’s check-in process and provide customers a convenient alternative to service counter transactions.
Now, Aeromexico passengers will be able to check-in, choose and upgrade their seats, check bags, and purchase in-flight commodities such as Wi-Fi without waiting in long lines. The TouchPort 120 accepts credit cards for convenient payment and print receipts.
GO FOR GOLD AND REPRESENT YOUR NATION!
The 2018 13th annual Top Ranking Performers Global Awards are open until 31st Dec 2017
Awards for all levels of staff and a fantastic range of corporate awards for contact centers! Click on the banner for details!
The kiosks will operate using NCR’s Common Use Self Service Platform. Through improvements at the kiosks, Aeromexico’s goal is to reduce lines and give their passengers more control over their travel experience. From the kiosk, passengers will be able to check-in, verify their passport, print their boarding pass, upgrade their seat and print their bag tags all at once.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Best Agent Award
More Editorial From NCR Corporation
About NCR Corporation:
NCR Corporation a provider of consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables more than 550 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Duluth, Georgia with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.
Published: Friday, March 18, 2016
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Zendesk is inspiring the help desk 2.0 movement through a focus on enlightened customer support. As the first organization in the industry to leverage SaaS and the benefits of web-based communication ...
BroadSoft provides software that enables mobile, fixed-line, and cable service providers to deliver voice and multimedia services over their IP-based networks. The Company's software, BroadWorks(R), e...
eGain customer engagement solutions power digital transformation for leading brands. Our top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected custom...