News : NCTE Helpline to Tackle Anomalies, Plaints
Allahabad, India, April 30, 2015 -- If you are among the ones who want to report a given institution offering fake degrees or one that is flouting norms on appointing faculty or purposefully delaying issuing of certificates on completion of a course, help is just a call away.
Further, one can even call on 10-digit toll-free number and lodge grievance and seek clarifications on the working of National Council for Teachers Education (NCTE).
The authorities of the National Council for Teachers Education (NCTE), the statutory body for regulating and ensuring standards in teacher education system in the country, have come out with the toll-free number wherein one can now directly lodge complaints.
The number can be used for seeking information regarding applications for recognition of teacher-education institutions as well as teachers' training courses.
The facility would be operational from 9.00 am to 6.00 pm after the Union ministry of human resource development (MHRD) launching a virtual call centre for the facility.
The caller will either be provided information available with the centre and if the information is not available, he/she will be connected to one of the four NCTE regional offices located in Jaipur, Bangalore, Bhopal and Bhubaneshwar.
The step comes at a time when cases of fake institutions offering un-recognised courses at exorbitant fee and donations are on the rise in the country, including Uttar Pradesh.
Besides, large scale recruitments by various state governments for filling up vacant posts of teachers in government-run schools is undertaken with an aim to improve school education system.
The toll-free number will allow students to not just get all requisite details about a particular institution but even lodge a complaint if it is flouting norms, with no personal cost incurred. The move will also allow institutions to remain updated over their pending recognition applications or clarify any specific fulfilment norms.
"The launch of virtual call centre is a step to provide transparency in governance and speedy redressal of grievances. NCTE as a regulatory body is duty bound for speedy redressal of problems. The facility will help in achievement of these goals," said senior professor of education department at Allahabad University (AU) and member of NCTE's northern regional committee Prof P K Sahoo.
He stressed on the need for updating of requisite database and making it available on the websites of regional offices of NCTE. He said there was a need to deal with shortage of manpower at NCTE.
Posted by Veronica Silva Cusi, news correspondent
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About National Council for Teaching Education:
National Council for Teacher Education (NCTE) is an Indian government body set up under the National Council for Teacher Education Act, 1993 (#73, 1993) in 1995 is to formally oversee standards, procedures and processes in the Indian education system.
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