#contactcenterworld, @necenterprise
Hilversum, Netherlands, Aug, 2021 -- NEC Enterprise Solutions, a global provider in Communications & IT solutions, is announcing the availability in the UK of two new cloud-based Unified Communications packages for customers who have deployed Microsoft(R) Teams in various capacities, UNIVERGE BLUE(R) CONNECT "WITH" Microsoft(R) Teams and UNIVERGE BLUE(R) CONNECT "FOR" Microsoft(R) Teams.
"These two packages come fully integrated with NEC’s recently introduced comprehensive, cloud-based Unified Communications solution, UNIVERGE BLUE CONNECT", says NEC UK & Ireland Sales Director Andrew Cooper. "They combine the best of both solutions by enabling customers to use Microsoft Teams for collaboration and NEC UNIVERGE BLUE CONNECT for business-grade, cloud-based phone system features, such as contact center, and advanced call routing", he continues.
Customers can choose between integrating the power of UNIVERGE BLUE CONNECT within the Microsoft Teams application or using a Microsoft Teams-specific version of UNIVERGE BLUE CONNECT to work side-by-side Microsoft Teams to enhance their business communications, depending on their unique business needs.
"Microsoft Teams saw a tremendous uptick in user adoption in 2020 and succeeding months. Knowing that many of our customers use Microsoft Teams, developing a solution that complements Microsoft Teams was a natural next step for our UNIVERGE BLUE CONNECT platform," said Ram Menghani, President of Product Development for NEC Enterprise Communications Technologies. "By combining the strengths of UNIVERGE BLUE and Microsoft Teams, our customers get the best of both products with industry-leading cloud-based collaboration, contact center, and telephony capabilities."
#contactcenterworld, @necenterprise
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.nec-enterprise.com
About NEC Enterprise Solutions:
As an Information and Communications Technology (ICT) leader, NEC brings together and integrates technology and expertise to create the ICT-enabled society of tomorrow.
Published: Monday, August 16, 2021
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