Irving, TX, USA, Aug, 2023 -- NEC Corporation of America (NEC), a provider and integrator of IT, communications and networking solutions, announced the launch of new healthcare integrations within its comprehensive UNIVERGE BLUE cloud services portfolio. These integrations seamlessly connect the omni-channel UNIVERGE BLUE ENGAGE contact center solution with electronic health record (EHR) systems, including Epic(R), ORACLE Cerner(R) and MEDITECH(R). This strategic advancement empowers healthcare providers to reduce costs, optimize operational efficiencies, expedite access to critical patient information and deliver superior patient care through automated and self-service capabilities.
"NEC is proud to deliver transformative cloud services to healthcare providers as an integral part of the UNIVERGE BLUE portfolio," said Marc Hebner, Senior Vice President, NEC Corporation of America. "The integration of UNIVERGE BLUE ENGAGE Contact Center with leading electronic health record systems exemplifies our unwavering commitment to empowering healthcare professionals and fostering seamless, secure and patient-centered interactions. These solutions will allow for an enhanced patient experience and increase employee productivity — a true win-win for healthcare providers."
These newly introduced healthcare integrations are possible through NEC’s UNIVERGE BLUE work with SpinSci, a provider of collaboration and contact center solutions for healthcare that helps health systems drive better patient engagement and care management for better health outcomes.
Posted by Veronica Silva Cusi, news correspondent
NEC America, Inc. is a provider of communications products, solutions, and services. NEC America serves all communications industries from carriers, to enterprise, to wireless.
Published: Wednesday, August 30, 2023
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