Irving, Texas, March, 2020 -- NEC Corporation of America (NEC), a provider and integrator of IT, communications, networking and biometric solutions, announced the launch of Network Connect. The new call routing solution from NEC uses artificial intelligence (AI) and machine learning to automatically route each call. Network Connect utilizes the wholesale telecom ecosystem available through 46 Labs Communications, the Carrier of Record.
"For the first time, Enterprise customers have visibility and control of their voice networks," said Joe Salisbury, Vice President of Enterprise Sales & Marketing, NEC Corporation of America. "This solution not only comes at a wholesale cost savings; it eliminates the network vulnerability that comes from relying on a single-carrier.
Both mid-size and enterprise customers have the opportunity to save up-to 30 percent or more on carrier costs annually, without the need to change any day-to-day operations. Companies with higher volumes of call traffic, such as inbound or outbound contact centers, stand to save the most in monthly charges."
"Each day the 46 Labs system routes more than a billion calls for the carrier wholesale marketplace. Working with NEC, we now have the world’s first system for connecting enterprises directly to the wholesale telecom market," said Max Adams, Chief Revenue Officer of 46 Labs. "Because carriers compete on a call-by-call basis to earn your business, you’re always getting the best possible price and quality."
NEC America, Inc. is a provider of communications products, solutions, and services. NEC America serves all communications industries from carriers, to enterprise, to wireless.
Published: Thursday, March 5, 2020
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