Irving, TX, USA, Dec 1, 2021 -- NEC Corporation of America (NEC), a provider and integrator of IT, communications, and networking solutions, announces the new integration of two of its UNIVERGE BLUE CLOUD SERVICES – CONNECT and ENGAGE - to provide users a single application for employee collaboration and customer communications. With this merging of Contact Center within Unified Communications, business communications are simplified, and teamwork is improved, while elevating both UX and CX capabilities.
"Our newest cloud services offering is ideal for an increasingly hybrid workforce—unifying employee productivity and customer experience management into one application," said Ronald Schapendonk, Director of Global Marketing at NEC. "The integration of CONNECT and ENGAGE provides smoother workflows and all the collaboration features our end users need for internal communication. Customer-facing employees get advanced voice handling tools and can leverage those collaboration features to work with other employees, ensuring positive interactions with customers."
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Posted by Veronica Silva Cusi, news correspondent
NEC America, Inc. is a provider of communications products, solutions, and services. NEC America serves all communications industries from carriers, to enterprise, to wireless.
Published: Friday, December 3, 2021
Branch Employer Payments Platform - Earned Wage Access
Give employees instant access to a portion of their earned wages before payday! Branch helps businesses modernize their payment methods to empower working Americans. Earned wage access—with no-fee banking and access to a digital wallet and free debit card—are just some of the tools in our fast, free, and flexible platform. With Branch, businesses streamline existing payroll processes, save money, and provide faster payments and free digital banking to their employees—no pre-funding or capital required.
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