Jericho, NY, USA, Oct 6, 2020 -- Nectar Services Corp., a provider in the development and deployment of unified communications monitoring and performance management software for the voice, video and collaboration market, announced that it is expanding its partner community with three new solution providers—Iron Bow Technologies, eleven and United MakGroup. These partnerships will deliver advanced unified communications (UC) and contact center network monitoring and diagnostic solutions to enterprises across the globe and help them optimize the customer experience.
"We’ve seen great momentum over the past year in growing our partner community, adding some of the most experienced solution providers in the world. This expansion is helping ensure that enterprises are able to access the best communications tools and deliver the best customer experience available," said Ken Archer, Chief Revenue Officer, Nectar. "Each of our new partners offers new expertise into advanced UC and contact center technologies, and we welcome them to our community."
Iron Bow Technologies is a Cisco partner offering IT solutions to government, commercial and healthcare enterprises. It partners with solution providers like Nectar to harness powerful technology that will help its clients better manage the network, reduce operating costs, mitigate risk and grow revenue.
"We’re excited about the new partnership we’ve formed with Nectar. In today’s market our customers are challenged in managing their ever-changing network infrastructure to support the remote workforce and increased demands placed on the network. We see an incredible opportunity to help our clients navigate these challenges with Nectar’s innovative platform offerings, which provide our customers with real-time data decision making," said Bill Saltenberger, GM for Commercial and SLED Sales at Iron Bow Technologies.
eleven provides business transformation services and contact center software to deliver technical and operational support to enterprises across the world.
"Our desire is to help our customers excel in customer experience by providing the most superior consultancy services and contact center software the market has to offer," said Albert Keating, CEO at eleven. "We can better accomplish this goal with Nectar’s unique platform offerings, and we look forward to collaborating more in the future."
United MakGroup Technologies is a Systems Integrator and Nectar channel partner based in the Middle East. United MakGroup’s core expertise lies in banking and financial services, contact centers, telecoms, oil and gas companies, public safety and security organizations whose network environments demand flexible, responsive and reliable technology.
"Our business is focused on providing unmatched support and service because our clients run networks that cannot afford downtime," said Hans van Loon, Alliance Manager at United MakGroup. "Nectar is the right partner for us because it places the same level of importance on customer support while providing established UC, MS Teams and contact center diagnostics, analytics and testing capabilities that our clients require. Together we will make sure our clients networks continue to run smoothly."
Posted by Veronica Silva Cusi, news correspondent
About Nectar Services Corporation:
Nectar has been committed to delivering software solutions that empower our partners and customers to improve management, visibility, and service delivery across global and enterprise converged Voice-over-IP (VoIP), SIP and MPLS networks. With a rapidly changing landscape, organizations are facing new operational challenges, increased complexity, interdependencies, and a failing eco-system of technologies to support newly converged networks. Our flagship offering, Unified Communication Management Platform (UCMP) improves service delivery across integrated voice, data, video and application solutions by providing critical performance information to your executives and technical resources. Armed with this knowledge, you now have the foundation to align your IT initiatives with business objectives, transform your infrastructure, and free up critical resources.
About Iron Bow Technologies:
Iron Bow Technologies is an IT solution provider dedicated to successfully transforming technology investments into business capabilities for government, commercial and healthcare clients. Our depth of technical expertise, global reach and strategic partnerships with leading OEMs as well as disruptive technology partners uniquely positions Iron Bow to target the right solution to ensure your successful business outcome.
Published: Friday, October 9, 2020
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