Ho Chi Minh City, Vietnam, July 14, 2021 -- Netcore Cloud, a global full-stack martech company, announced that Sendo, an e-commerce brand in Vietnam, has increased sales on their website and mobile app with its AI-led multi-channel customer engagement platform.
Sendo is a home-grown Vietnamese e-commerce retailer connecting buyers and sellers nationwide. As an app-first e-commerce brand, Sendo needed a robust multi-channel marketing platform to personalize customer engagement across their website and mobile app. Additionally, since Sendo offered multiple limited time-bound sales promotions, they also needed to craft and deliver personalized communication to relevant customer segments without delay.
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Duc Pham, Buyer Engagement Director at Sendo, commented, "Netcore Cloud has helped us increase app engagement by 21% and overall online transactions by 51%. Their team has always ensured excellent service levels and has consulted us to leverage the best solution for all our business leads."
Abithab Bhaskar, CEO - International Business at Netcore Cloud, further elaborated, "The e-commerce industry is witnessing tremendous growth in terms of customer acquisition; especially in Southeast Asia. The pressing need to engage intelligently with customers to magnify CLTV and retention through hyper-personalized experiences is something that Netcore Cloud has excelled in over the years. We are delighted to be playing a vital role in Sendo's incredible growth story and look forward to helping them scale new heights in customer and revenue growth in the future as well."
Posted by Veronica Silva Cusi, news correspondent
About Netcore Cloud:
Netcore Solutions, a martech solutions company enables marketers to outline their customer journey to achieve 1:1 customer experience. Netcore has been delivering marketing ROI for more than two decades to brands and serves as a strategic partner to enterprise and mid-size businesses across many industries in the United States, India, SEA and EMEA.
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