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News : netsapiens and Grandstream Partner to Offer A Complete VoIP Solution

#contactcenterworld, @grandstreamnet, @netsapiens

Boston, MA and La Jolla, CA, USA, March, 2020 -- Grandstream, connecting the world since 2002 with SIP unified communication solutions, and netsapiens, a unified communications provider, announced that Grandstream’s GRP series of Carrier-Grade IP Phones are now fully interoperable with the netsapiens platform. As a result, netsapiens’ service provider partners, and their resellers, can seamlessly deploy Grandstream’s GRP series and take advantage of the full breadth of netsapiens service platform.

Grandstream and netsapiens also announced today that Grandstream will be a sponsor of the netsapiens’ upcoming User Group Meeting, being held April 21-24 in San Diego. The User Group Meeting is an annual event that brings the netsapiens team, clients and partners together to discuss topics that matter to the entire netsapiens community.

"We are excited to join forces with netsapiens to offer a powerful end-to-end VoIP solution to their partners throughout the world," said David Li, CEO of Grandstream. "Our GRP series was designed specifically for service providers. They are the perfect endpoints for netsapiens partners to take on large projects as these sleek, next-generation devices are fully customizable and easily mass-deployed. We look forward to a long and successful partnership with netsapiens and their service provider community."

"netsapiens and Grandstream are facilitating better technical, marketing and sales engagement by working and collaborating together," said Dave George, SVP of Revenue and CX, netsapiens, "thus making it easier for our Service Providers to enhance their endpoints offerings, and, greatly improving the end-user customer experience. With more and more of our Service Providers utilizing Grandstream phones, and the latest GRP series having such a strong demand, we felt it time to formalize the relationship and further collaboration with Grandstream. It’s exciting and mutually beneficial having Grandstream participate in our upcoming User Group Meeting in San Diego next month, and to collaborate in future joint customer opportunities."

#contactcenterworld, @grandstreamnet, @netsapiens

Posted by Veronica Silva Cusi, news correspondent
Source: Grandstream


About Grandstream:
Company LogoGrandstream Networks is a manufacturer of IP voice/video telephony and video surveillance solutions.
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About NetSapiens:
Company Logonetsapiens, a member of WISPA, provides advanced Unified Communications software to the industry's leading service providers, allowing them to grow their business and become more profitable with next-generation technologies. The NetSapiens SNAPsolution platform is a reliable solution for service providers looking to deliver a wide range of carrier grade VoIP features and functionality to their end-users. This includes Hosted PBX, SIP trunking, contact centers, device provisioning, multi-tenant user portals and more.
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Today's Tip of the Day - Recruiting The Right Staff

Read today's tip or listen to it on podcast.

Published: Friday, March 13, 2020

Printer Friendly Version Printer friendly version

2021 Buyers Guide Messaging Systems

 
1.) 
Amtelco

miSecureMessages
miSecureMessages is an encrypted messaging application designed as a pager replacement for healthcare organizations, call centers, and enterprise environments.

2.) 
Startel Corp.

Contact Center Software
Startel is a leading provider of unified communications, business process automation and performance management solutions for contact centers. Since its founding in 1980, Startel has established a loyal customer base from a variety of industries, including contact centers, education, healthcare, insurance and telephone answering service. Startel's solutions are designed to enhance the customer experience, improve employee productivity, reduce operating costs, and increase revenues.
PH: 800-782-7835

3.) 
Synthetix

Engage with your customers in Real-Time.

Connect personally with your customers, generating new revenues and boosting CSAT scores. Synthetix Chat is the fastest way to engage your users, with a Live Key-Press Feed, ID and Verification, simultaneous chats and AI-Powered predictive suggestions, Synthetix Chat reduces averages handling times by up to 50%.
PH: +44 1279 555 580
 

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