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News : NetSupport ServiceDesk Software - v 5 Now Available
Markham, ON, Oct. 7 2014 -- Enterprise software provider NetSupport announces the immediate availability of NetSupport ServiceDesk version 5 – the latest update to its fully customisable browser-based helpdesk solution.
Utilising SQL server technology and instantly accessible through a web browser by any user from their desktop or mobile device, NetSupport ServiceDesk combines incident, problem and change management modules with automated workflows, status reporting and a customer self-service portal to streamline helpdesk processes.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Finding A Workforce Management System
Headquartered in the UK, 2014 sees NetSupport celebrating 25 years as a market-leading developer of service management, remote control and desktop management software. Its flagship solutions are NetSupport Manager (remote control and PC management), and NetSupport School (classroom management and instruction). The company also specialises in IT Asset Management, ITIL Service Desk, Desktop Security and Desktop Alerting software.
Published: Friday, October 10, 2014