News : New Allstate Office ‘Shows US Firm's Commitment to Northern Ireland'
#contactcenterworld, @Allstate, @Concentrix
Belfast, Northern Ireland, July 28, 2016 -- Insurance provider Allstate has broken ground on its new headquarters in Belfast, which will house the firm's 1,300 staff.
The six-storey building will be based close to Central Station in the city centre, and will create 150 construction jobs over the next two years.
The development will feature sociable working spaces, a restaurant, outdoor terrace and software development labs.
The office building is being developed by architects WDR & RT Taggart in partnership with Newry construction company O'Hare & McGovern.
The Northern Ireland company provides software development services and business solutions for its parent firm.
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Visiting the new site in Belfast yesterday, Allstate's executive vice-president Suren Gupta said Northern Ireland was "an excellent source for talent, and the Allstate NI employees play a vital role in our strategic global technology delivery model".
"Our investment in this new flagship office in Belfast demonstrates our commitment to Northern Ireland," he added.
Allstate NI's managing director John Healy said: "The new Belfast office will be a ground-breaking facility for Allstate. The new development increases the size of our current Belfast office and gives us the opportunity to create an inspirational working space fit for a world-class technology organisation with a commitment to innovation, imagination and building digital technology of the future."
Also attending yesterday's official start of work on the new office was Economy Minister Simon Hamilton, who said the firm had been "a significant part of the business landscape here for almost 20 years".
"It's great to see that the company is continuing to invest in Northern Ireland," he added.
"The fact that they are choosing to locate this impressive headquarters in Belfast demonstrates confidence in our highly educated workforce, competitive cost base and our research and development capability.
"My number one priority is to attract more and better jobs to Northern Ireland. I want our brightest and best young people to be able to find their dream job here rather than having to leave in search of work."
Meanwhile, Concentrix has started work on its own office building nearby at Maysfield Leisure Centre.
The new base, which is located a short distance away from their current offices, will accommodate up to 1,600 staff.
The company is expected to continue to grow its workforce over the next couple of years.
The new building is the first to be wholly owned by the US business in Belfast. Concentrix first set up in the city in 2011 after it bought Gem, a Northern Ireland call centre company that was co-founded by Philip Cassidy in 2000.
At the time, the firm employed approximately 700 people. Since then, Concentrix has more than doubled that workforce.
That is also expected to increase with the company's new base.
#contactcenterworld, @Allstate, @Concentrix
Posted by Veronica Silva Cusi, news correspondent
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About Allstate Insurance:
The Allstate Corporation is a large publicly held personal lines insurer in the United States. Allstate was founded in 1931 as part of Sears, Roebuck and Co., and was spun off in 1993.
Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a business services company. We focus on customer engagement and improving business outcomes for over 450 global clients across six continents. Our 100,000+ staff deliver technology-infused, omni-channel customer experience management, marketing optimization, digital, consulting, analytics, and back office solutions in 40+ languages from 125+ delivery centers. We serve automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; and energy and public sector clients.
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