#contactcenterworld, @thevcc
Palisades, NY, USA, Dec 13, 2021 -- The Video Call Center (VCC) introduces AirFirst™, giving media professionals a cloud-controlled management system for IP-based remote contributions.
Originally developed for VCC’s continuing "white glove" Caller Cloud™ service and used for remotes on streaming, cable, and broadcast programs, the AirFirst system is now available to news, sports, entertainment, and other media organizations who manage their own remotes. With the introduction of AirFirst, producers and their teams now have a professional-caliber choice for IP-based, remote contribution complete with real time two-way video and mix-minus IFB return audio for control room communications with contributors.
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"Show producers are fed up with trying to force consumer video conferencing software to behave like a production tool. AirFirst from VCC is the answer they are looking for," said VCC CEO Larry Thaler. "With AirFirst, VCC’s smartphone-based remote capabilities are now available in a do-it-yourself platform. No more jittery, degraded video and creative inflexibility. With just a few clicks, a production team can invite anyone anywhere in the world to join a show as a guest, cast member, or even audience participant. Whether the guest is a ‘remote from home’ or a ‘live feed from a school bus’, they’ll look great. Thanks to VCC’s patented, lag-free technology, the remote person will interact as naturally as if they were in the studio."
VCC AirFirst is available immediately and in use by customers.
Posted by Veronica Silva Cusi, news correspondent
Source: http://www.prweb.com
About The Video Call Center, LLC:
VCC delivers a totally new approach to live IP video acquisition, caller based content, and host television program control through assistive automation (no control room). VCC LLC is owned by Wolzien LLC and TEGNA Inc, which made a significant investment in June 2015. VCC provides extremely efficient video caller program production services on a work for hire and co-production basis. The specialized Video Call Center caller acquisition and host automation technology is covered by US Patent 8,767,031 issued in July 2014, with other patents pending.
Published: Wednesday, December 15, 2021
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