News : New Atlanta Call Center to Help Suicidal Veterans
Atlanta, GA, USA, Dec 20, 2016 -- A new call center for suicidal veterans in Atlanta that’s to be dedicated today will be on the front lines of a push to end the epidemic of veterans who end their lives.
The facility has been taking calls since October and is one of two call centers in the country that serves veterans who are suicidal or who are experiencing some other crisis.
2018 Top Ranking Performers Present:
CONTACT CENTER & CUSTOMER ENGAGEMENT
BERLIN - ORLANDO - MACAOFIND OUT MORE!
About 20 veterans end their life everyday, according to VA statistics. The veterans crisis line call center in upstate New York was the subject of a 2015 Oscar winning documentary, but the hotline has also faced criticism for long hold times and calls rolling over to voice mail.
The Atlanta center, which will have about 300 employees when it is fully staffed, is opening to help reduce rollover calls and get veterans the timely help they need.
The Veterans Crisis Line number is 1-800-273-8255 Press 1. It operates 24 hours a day, seven days a week to help veterans in crisis and their families. Those in need can also text the crisis line at 838255 or live chat through the crisis line website
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Network Usage Guidelines
More Editorial From Veterans Crisis Line
About Veterans Crisis Line:
Providing confidential support for veterans in crisis and their families and friends.
Published: Thursday, December 22, 2016
|Blue Ocean Contact Centers|
We thrive on delivering critical customer service solutions that go beyond transactional interactions. As such, our goal is to enhance lifetime customer value, providing support that is a reflection o...
|Horizon Contact Centers|
Horizon is an on demand international Contact Center and (BPO) Company.
TTEC (NASDAQ: TTEC) is a global customer experience company that designs, builds and operates captivating omnichannel customer experiences on behalf of the world's most innovative brands. Founded in 1...