News : New Avaya Canada Channel Chief Focused on Capacity and Capability
Nov 14, 2013 -- Avaya Canada’s new channel chief is a familiar face, and he has a plan of action.
Miles Davis, the company’s director of independent channels for Canada, has taken over as Avaya’s new channel leader in Canada. And in a wide-ranging conversation with ChannelBuzz.ca at the company’s Americas Executive Partner Forum in Cancun, he outlined his priorities in his new role, which include making sure there’s enough capacity in the channel, and building greater capabilities amongst partners.
Davis’ assencion comes amidst a restructuring of channel organizations at the vendor. As a result, Davis now reports directly in to worldwide channel chief Richard Steranka.
"It means that Canada gets a seat at the table alongside the U.S., alongside EMEA, in terms of sharing ideas, best practices, concerns, and program details," Davis said.
Former channel chief Renzo Dipasquale hasn’t gone far. The communications vendor recently restructured its segmentation model, acknowledging the significant differences that exist in the needs of and go-to-market required for different sizes of customers. As part of that change, Dipasquale now heads up the company’s enterprise group. The other two divisions also have strong channel hooks, with former Nortel channel chief David Crook heading up the company’s commercial business, and Petrina Wong continuing to manage midmarket and SME. Throw in Canadian president Ross Pellizzari, formerly channel chief at Cisco Canada, and you’ve got leaders familiar to the Canadian channel community at all levels of sales.
In his new role, Davis said he’s focused on three things. Building capacity, building capability, and taking action.
Posted by Veronica Silva Cusi, news correspondent
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Avaya is a recognized innovator, leading business communications for the digital age. Avaya delivers smart global solutions and technologies for customer and team engagement, unified communications and collaboration, contact center and customer experience management, and networking. We provide related services to large enterprises, midmarket companies, small businesses, and government organizations around the world.
About Avaya Canada:
Avaya Inc. designs, builds and manages communications networks for businesses. Focused on businesses large to small, Avaya provides an Internet Protocol (IP) telephony system of communications software applications and services. Driving the convergence of voice and data communications with business applications - Avaya helps customers leverage existing and new networks to achieve superior business results.
Published: Friday, November 15, 2013