News : New Board Member for Volia
Ukraine, Feb 23, 2015 -- Ukrainian cable operator Volia has named head of customer interaction Anton Dzyubenko to its board.
Dzyubenko said that he would focus on driving further improvement in the company’s customer service system. He said that Volia would this year focus on improving its service for internet subscribers as well as improving the efficiency of call centre and first-line support operations.
....NOTE - content continues below this message
SPONSOR MESSAGE: INVITATION!
We invite you and your colleagues to take a couple of days out of your busy schedule to join us and the elite in the industry to listen to the NEXT GENERATION Contact Center & Customer Engagement Best Practices.
Volia CEO György Zsembery said that the appointment of Dzyubenko as a new board member would help the body make a more accurate assessment of the company’s performance and help it take the best decisions, particularly against the background of the crises experienced by Ukraine. He said that even against the background of difficult circumstances, Volia has still managed to attract new investment cash, enabling it to further invest in quality of service.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Be Creative With Wallboards
More Editorial From Volia
VOLIA was founded in 2002 as a cable analogue operator. Today VOLIA is a Ukrainian nationwide provider of entertainment, communications and information products that offers a set of modern telecommunication services: analog, digital & HDTV, interactive TV “VOLIA Smart HD” by OTT technology, high-speed Internet and services of the biggest Ukrainian data-centre.
Published: Wednesday, February 25, 2015