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News : New Call Centre Aims for 5,000 Jobs

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Sunnyridge, East London, South Africa, Oct 12, 2018 -- A fledgling East London company, KGI/BPO, says it will become a force in the fast-growing call centre industry, and has a powerful partner. The new company, which is based in the ELIDZ, has so far employed 40 people, most of them graduates.

Its target is to employ 5,000 people in the next three years, said Mthatha-born Antoinette Eckerslie, the managing director of KGI/BPO, a division of KGI Holdings.

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2022 '17th annual' Global Contact Center World Awards NOW OPEN

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Posted by Veronica Silva Cusi, news correspondent
Source: https://www.dispatchlive.co.za

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Published: Friday, October 12, 2018

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2021 Buyers Guide
Get Listed
Payment Services

1.)

Branch

Branch Employer Payments Platform - Earned Wage Access
Give employees instant access to a portion of their earned wages before payday! Branch helps businesses modernize their payment methods to empower working Americans. Earned wage access—with no-fee banking and access to a digital wallet and free debit card—are just some of the tools in our fast, free, and flexible platform. With Branch, businesses streamline existing payroll processes, save money, and provide faster payments and free digital banking to their employees—no pre-funding or capital required.

2.)

Eckoh

CallGuard, ChatGuard,
Securing payments for on-premise or remote agents for telephone, IVR, web, mobile, Chat and Chatbot.

A patented technology that is flexible way to take secure, PCI DSS compliant payments via live agents over the telephone, web, Chat, Chatbot, or IVR. No sensitive data enters the contact centre environment so, agents do not see, hear, store or record any card or personal details.

CallGuard can be deployed in various ways to fit the way your contact centre works. The solution can de-scope all, or parts, of your contact centre from the scope of PCI DSS compliance and works just as well for on-premise or home/remote working agents.

ChatGuard makes payments in Chat PCI DSS compliant and...
(read more)

https://www.eckoh.com/callguard

3.)	PayGuard PayGuard® Award-winning PCI compliance phone and multi-channel payment application. PayGuard® is easy to deploy, very easy for agent to use from the office/contact centre or from home and is affordable.