News : New Call Centre Creates 200 Jobs in Sheffield
Sheffield, England, Jan 6, 2017 -- A call centre firm has rung in the new year by expanding to a new site in Sheffield, creating around 200 jobs.
bvocal, which handles calls for Utilita Energy, this week opened a new office at Wards Exchange, in Ecclesall Road.
The new premises will provide various services for the energy firm, which has more than doubled in size over the last 18 months, including sales, customer services and compliance.
Sponsor message - content continues below this message
2020 '15th annual' Global Contact Center World Awards NOW OPEN!
Enter your Center, Strategy, Technology Innovation, People and more into the ONLY TRULY GLOBAL awards program - regarded by many as being like the Olympics for the Contact Center World! Join the best from over 50 nations and compete for the most prestigious awards out there!
Content continues ….
Steve Parker, Utilita’s director of sales and marketing, said: "We are now delighted to be working with bvocal to open this significant new centre in Sheffield.
"We have grown rapidly as a business and the offices in Wards Exchange will help continue and support that growth.
"Utilita and bvocal specifically chose Sheffield because we are confident of the high quality of staff that can be recruited."
bvocal, which is a Chesterfield-based call centre specialist, said the expansion showed the scale of its ambition and that of Utilita.
The firm’s managing director, Paul Stubbs, said: "We have delivered time and time again and are really confident we will continue to do so in 2017 with the help of our new Sheffield workforce."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Promote Hands On
More Editorial From Utilita
Utilita is a British supplier of Smart Pay As You Go Energy. The company was established in 2003 with a vision of helping those households who were being badly served and overcharged by the Big Six – primarily the prepay market. Using its smart meter technology, Utilita puts customers in control of their energy usage and spend. The company serves approximately 800,000 customers, managing around 1.3million meters. It employs 1,400 people.
Published: Tuesday, January 10, 2017