News : New Call Centre Opens to Make Outpatient Appointments
Carlisle, UK, March 6, 2015 -- A new call centre to make outpatient appointments at the West Cumberland Hospital in Whitehaven has opened.
The Contact Centre houses a centralised booking team, on hand to respond to the needs of patients who are referred to the Trust from a variety of sources.
The new centralised centre, on Port Road, Carlisle will be open for longer hours and will have one number for patients to call. The service will enable a telephone answering service to be staffed from 8.00am until 6.30pm Monday to Friday, facilitating better patient contact.
GO FOR GOLD AND REPRESENT YOUR NATION!
The 2018 13th annual Top Ranking Performers Global Awards are open until 31st Dec 2017
Awards for all levels of staff and a fantastic range of corporate awards for contact centers! Click on the banner for details!
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Making It Easy For Customers To Contact You
Published: Monday, March 9, 2015
|Horizon Contact Centers|
Horizon is an on demand international Contact Center and (BPO) Company.
|Blue Ocean Contact Centers|
We thrive on delivering critical customer service solutions that go beyond transactional interactions. As such, our goal is to enhance lifetime customer value, providing support that is a reflection o...
For over 30 years, CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through business applications, enterprise learning and outsourcing s...