Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used




Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used


This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties


Here are some suggested Connections for you! - Log in to start networking.

News : New Chairman for National Accident Helpline Owner


Kettering, England, Dec, 2018 -- A new chairman has been announced at NAHL Group, the Kettering-headquartered company behind the National Accident Helpline brand.

Caroline Brown has been appointed to succeed the group's current non-executive chairman, Steve Halbert.

She will join the board with immediate effect and take up her new role on 30 January 2019 after a transitional period and will also chair the audit and nominations committees from that date.

Halbert, who notified the board earlier in the year of his intention to step down, has chaired the group for nine years and has been non-executive chairman both prior to and since the its IPO in May 2014.

Brown has more than 18 years' experience with public companies across the media, professional services and technology sectors, as well as in business transformation and corporate finance.

Sponsor message - content continues below this message

2022 '17th annual' Global Contact Center World Awards NOW OPEN

Enter your Center, Strategy, Technology Innovation, Teams and Individuals into the ONLY TRULY GLOBAL awards program - regarded by many as being like the Olympics for the Contact Center World! Join the best from over 80 nations and compete for the most prestigious awards out there!


Content continues ….

She has served as senior independent director and audit chair for several AIM businesses and currently holds non-executive directorships at Georgia Capital, Luceco, Earthport and Hydrodec Group.

Halbert said: "I've enjoyed working with the board and wider team at NAHL and helping to steer the group through its IPO in 2014.

"The business has continued to evolve and adapt to change, and I have no doubt that the management team will continue to identify opportunities to drive growth.

"I am pleased that the board has selected such a strong candidate in Caroline, who is well placed to chair the group."

Brown added: "I am delighted to be joining NAHL as we implement our new strategy and look forward to working with the Board and executive team.

"We have the opportunity to create sustainable value for all stakeholders as the group adapts its Personal Injury division to capture growth and I am looking forward to playing my part in this exciting next stage of NAHL's development."


Posted by Veronica Silva Cusi, news correspondent

Today's Tip of the Day - Motivating Agents With No Money!

Read today's tip or listen to it on podcast.

Published: Monday, December 24, 2018

Printer Friendly Version Printer friendly version

About us - in 60 seconds!

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
session cookie set = True
session page-view-total =
session page-view-total =
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =