News : New College Park Call Center to Bring 570 Jobs
Los Angeles, CA, USA, Dec. 17, 2015 -- A Los Angeles software and outsourcing firm plans to open a call center in College Park next year that it says will employ 570 workers.
VXI Global Solutions, with employees in the U.S., Latin America and Asia, said it outsources call center and other services, and does software development and quality assurance testing.
In a number of job listings online for VXI’s call centers in Tucson and Cincinnati, the company was looking for people to handle customers’ calls for companies like DirectTV, Bob’s Discount Furniture and Digital Home Security.
Terrence Jackson, senior human resources manager for VXI, said the company is hiring for "immediate positions" for both management and non-management workers.
"Our decision to launch a new site in the College Park area was heavily influenced by the tremendous growth that Atlanta is currently experiencing and we want to be a part of the growth and development in the area," he said in a press release.
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College Park Mayor Jack Longino said "the creation of over 500 jobs will have a significant socio-economic impact on our city and the entire region."
The company will open its local administrative office before year-end and the call center by the end of January, said Katie McCreary, a spokeswoman at the Georgia Department of Economic Development. The company expects to hire 100 initially and bring employment up to 570 by the end of 2016, she said.
Posted by Veronica Silva Cusi, news correspondent
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About VXI Global Solutions:
With more than 28,000 employees across 42 delivery centers, VXI Global Solutions is a leader in customer experience management, operations management and digital IT solution. Established in 1998, the company delivers business services and technology solutions tailored for clients to deliver superior customer experience (CX). With a diverse workforce and customer experience centers in North and Latin America, Caribbean, Europe and Asia Pacific, VXI drives high Net Promoter Score (NPS) through its unified digital service strategy, customer management solutions and proprietary productivity/efficiency-enhancing technology platform.
Published: Friday, December 18, 2015
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