News : New Director at HSBC Contact Centre
Valletta, Malta, Feb 11, 2016 -- The HSBC UK Contact Centre Malta (HBEU) has welcomed Robert Vaughan as its new contact centre head, as it prepares to celebrate 10 years of successful operation in Malta.
Mr Vaughan began his career at HSBC UK Contact Centre Swansea in 2004 as a customer service associate and has since then helmed 10 different roles within contact centres working all over the UK and India.
Under his leadership, the focus at HBEU will be to create better workplace for the employees, who would be able to choose among a number of pathways to expand their career.
Posted by Veronica Silva Cusi, news correspondent
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Published: Friday, February 12, 2016