News : New FCC Regulations Won’t Affect Connect First’s TCPA Solution
Boulder, CO, USA, Aug 14, 2015 -- Connect First has received a letter of opinion from MacMurray Petersen & Shuster LLP stating that its current TCPA solution is compliant with the new regulations addressed by the latest TCPA ruling. New substantive issues addressed by the ruling include consent for calls made to cell phones using an automatic telephone dialing system (ATDS), liability for calls to reassigned phone numbers, text messages being considered calls and new "do not disturb technology" which now offers "robocall" blocking services and technology to their customers.
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In a letter of opinion, MacMurray Petersen & Shuster LLP states, "Based upon the veracity of the facts as set forth above and provided to the undersigned, we do not believe the TCPA Safe Mode Solution is a ATDS."
The letter aligns with the stringent compliance standards Connect First has set since the initial regulations were passed to ensure customers’ compliance.
Posted by Veronica Silva Cusi, news correspondent
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Connect First is a provider of cloud contact center software that focuses on customer satisfaction and elegant hosted solutions. Connect First offers a platform designed and supported by a team of experienced engineers, designers and business analysts, and backed with personalized in-house customer care.
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