News : New FCC Regulations Won’t Affect Connect First’s TCPA Solution
Boulder, CO, USA, Aug 14, 2015 -- Connect First has received a letter of opinion from MacMurray Petersen & Shuster LLP stating that its current TCPA solution is compliant with the new regulations addressed by the latest TCPA ruling. New substantive issues addressed by the ruling include consent for calls made to cell phones using an automatic telephone dialing system (ATDS), liability for calls to reassigned phone numbers, text messages being considered calls and new "do not disturb technology" which now offers "robocall" blocking services and technology to their customers.
In a letter of opinion, MacMurray Petersen & Shuster LLP states, "Based upon the veracity of the facts as set forth above and provided to the undersigned, we do not believe the TCPA Safe Mode Solution is a ATDS."
The letter aligns with the stringent compliance standards Connect First has set since the initial regulations were passed to ensure customers’ compliance.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Expect Shrinkage
More Editorial From ConnectFirst
Connect First is a provider of cloud contact center software that focuses on customer satisfaction and elegant hosted solutions. Connect First offers a platform designed and supported by a team of experienced engineers, designers and business analysts, and backed with personalized in-house customer care.
Published: Monday, August 17, 2015
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
|Genex Infosys Limited|
Genex Infosys is managed by a group of young and dynamic people having extensive knowledge and global exposure in the field of BPO and IT services. Genex is the largest BPO Company in Bangladesh is an...
NICE (NASDAQ: NICE), is a worldwide provider of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in re...
DialogTech, the combination of Ifbyphone and Mongoose Metrics, provides the only platform for end-to-end call attribution and conversion essential for data-driven marketers. DialogTech''s platform sol...