Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
BECOME
A MEMBER
TODAY TO:
CLICK HERE
[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

MEMBER
Latha Thamma reddi
SR Product and Portfolio Manager
55
MEMBER
Hussam Dwairi
Vice President for Tech & Digital Transformation
0

News : New Helpline for Single Women and Senior Citizens to be Launched Soon in Bhopal

#contactcenterworld

Bhopal, India, Feb 21, 2023 - In a new initiative, the city police may soon launch a single window helpline initiative for single women residing in the city and senior citizens. The initiative is a part of the renovation of the city’s ‘Women Police Station or Mahila Thana’. Once the single women residing in any part of the city including a single mother, working women or a student and the elderly citizens register themselves through the single window, designated cops from local police stations in their area would visit them from time to time at regular intervals and provide help if needed. Mahila Thana would act as nodal police station and monitor them. The facility is already available on the Citizen portal of MP Police.

The city Mahila Thana is being revamped and many new initiatives are being taken under the Bhopal Police Commissionerate. The new single window initiative for single women and senior citizens is also a part of these initiatives. Notably, a number of crimes against single women and senior citizens residing alone have been reported in the city during the recent years. Such initiatives have been taken up by police in the past too, but they became dysfunctional due to lack of monitoring.

A woman cop told TOI that the new initiative of single window helpline for single women and elderly people residing alone will soon be inaugurated in the city. The aim of the single window helpline is to make the elderly people or single women residing alone feel that they have somebody to care for them. Once the senior citizens or single women including widows, single parent, working women or a student residing alone register themselves by visiting either Mahila Thana or local police station, the designated cops of city police would often visit their homes in their jurisdiction to keep a check on their security needs. In case of senior citizens, the cops will also take care if they need any medical help or any other help. Mahila Thana would monitor the whole process, she added.

Speaking on the initiative, Puja Mishra, a Bagsewaniya-based young professional, told TOI that Bhopal has become an education hub and girl students from many parts of the state come here to study. They either reside in girls hostels or PG basis. If any such initiative is started it would be of much help. She added that she knows many senior citizens, who reside alone in many parts of the city while their children work in outstations or abroad. The initiative will provide them the much-needed help.

DCP (Headquarter) Vinit Kapoor said that the idea is at a very nascent stage and still needs brainstorming on various aspects.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://timesofindia.indiatimes.com


Today's Tip of the Day - Loyalty Versus Satisfaction

Read today's tip or listen to it on podcast.

Published: Wednesday, February 22, 2023

Printer Friendly Version Printer friendly version

2023 Buyers Guide Payment Services

 
1.) 
Branch

Branch Employer Payments Platform - Earned Wage Access
Give employees instant access to a portion of their earned wages before payday! Branch helps businesses modernize their payment methods to empower working Americans. Earned wage access—with no-fee banking and access to a digital wallet and free debit card—are just some of the tools in our fast, free, and flexible platform. With Branch, businesses streamline existing payroll processes, save money, and provide faster payments and free digital banking to their employees—no pre-funding or capital required.

2.) 
Eckoh

CallGuard, ChatGuard,
Securing payments for on-premise or remote agents for telephone, IVR, web, mobile, Chat and Chatbot.

A patented technology that is flexible way to take secure, PCI DSS compliant payments via live agents over the telephone, web, Chat, Chatbot, or IVR. No sensitive data enters the contact centre environment so, agents do not see, hear, store or record any card or personal details.

CallGuard can be deployed in various ways to fit the way your contact centre works. The solution can de-scope all, or parts, of your contact centre from the scope of PCI DSS compliance and works just as well for on-premise or home/remote working agents.

ChatGuard makes payments in Chat PCI DSS compliant and...
(read more)

3.) 
PayGuard

PayGuard®
Award-winning PCI compliance phone and multi-channel payment application.

PayGuard® is easy to deploy, very easy for agent to use from the office/contact centre or from home and is affordable.
 

About us - in 60 seconds!

Newsletter Registration

Please check to agree to be placed on the eNewsletter mailing list.

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total = 1
session page-view-total = 1
applicaiton blnAwardsClosed = True
session blnCompletedAwardInterestPopup = False
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =